Customer Care Executive

14 hours ago

Raipur Chhattisgarh, India YATHARTH PLACEMENT SERVICES Full time

Positive Attitude
- Good communication in English, Hindi,
- Two years of customer care experience
- **Providing Work Information**: Offering detailed information about our work, including features availability and pricing.
- **Troubleshooting Issues**: Identifying and resolving customer issues, such as delivery delays, and payment discrepancies, with empathy and professionalism.
- **Maintaining Records**: Keeping accurate records of customer interactions, transactions, and resolutions using our CRM system.

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Weekend availability
- Weekend only

Supplemental Pay:

- Commission pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 2 years (required)
- total work: 3 years (required)
- Customer service: 3 years (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

**Speak with the employer**
+91 9302921773

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