Customer Success Associate

2 weeks ago

Pitampura Delhi Delhi, India Konnect Insights Full time

**COMPANY PROFILE**

Konnect Insights, is a leading SaaS provider for customer experience management offering an all-in-one platform for Social Listening + Online Reputation + Social CRM + Social Analytics + Social Publishing + Surveys + Dashboards / BI Tools + Crisis Management.

The platform unifies marketing, analytics and customer service so that multiple teams can collaborate for better brand building and customer experience.

Built on Big-Data technologies, Machine Learning and NLP / AI, Konnect Insights is the most preferred software by many top brands across various sectors such as Banking, Financial Services, Automobiles, Telecom, Aviation, QSR, Entertainment, IT, Pharma and many more. Some of the brands using Konnect Insights are Zee, Deloitte, Delhi Airport, Oppo, Club Mahindra, Income Tax Department, Volkswagen, McDonalds and many more. Konnect is also a widely used solution across digital marketing agencies.

To learn more please visit
- Be good at using all social media platforms.
- Have excellent communication skills.
- Have basic idea of analytics.
- Be a fast learner.
- Experience in Digital Marketing is a big plus.

**Role Requirements**
- Understanding of Digital Marketing.
- He /She will manage the queries of our existing clients & provide refresher trainings.
- Help in on-boarding the new clients by providing them training and setting up of the tool.
- Actively reach out to existing customers in Mumbai to explain new features of Konnect Insights software.
- Recommend best practices in Social Listening and analytics.

**Perks**
- Strong learning of Digital Marketing and Analytics.

**Working Days**: Monday to Friday

**Shift Timings**: 9AM - 6 PM / 10 AM - 7 PM

**Location**: Aggarwal Millenium,Tower
- 1,710, Netaji Subhash Place, Pitampura Delhi-110034

**Salary**: ₹262,276.03 - ₹500,000.00 per year

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Customer Success Manager

    1 week ago

    Delhi, Delhi, India Thynk Success Full time

    Are you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...

  • Customer Success Associate

    2 weeks ago

    Delhi, Delhi, India MCH International LLC Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Success AssociateLocation: Paschim Vihar DelhiWorking Days - 6 Days (Every Sat WFH)Timing AM to 6.00 pmDepartment: Customer Success and Provider RelationsJob Summary:Mantra Care is seeking a proactive and customer-focusedCustomer Success Associateto support our growing client base and ensure a smooth and satisfying customer journey. The...

  • Customer Success Associate

    2 weeks ago

    New Delhi, India Track3D Full time

    Job Description: Customer Success Associate Location:Hyderabad, India (Full-time, Onsite)About Track3D At Track3D, we’re building the future of construction monitoring with ourReality Intelligence Platform . By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes,...

  • Customer Success Associate

    2 weeks ago

    New Delhi, India Track3D Full time

    Job Description: Customer Success AssociateLocation: Hyderabad, India (Full-time, Onsite)About Track3DAt Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and...

  • Customer Success Associate

    3 weeks ago

    New Delhi, India Track3D Full time

    Job Description: Customer Success AssociateLocation:Hyderabad, India (Full-time, Onsite)About Track3D At Track3D, we’re building the future of construction monitoring with ourReality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and...

  • Customer Success Associate

    2 weeks ago

    New Delhi, India OneCap Full time

    OneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We’re scaling rapidly with customers and ecosystem partners across India.Role Overview We’re looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You’ll work closely with product & sales teams and...

  • Customer Success Associate

    2 days ago

    New Delhi, India OneCap Full time

    OneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We're scaling rapidly with customers and ecosystem partners across India.Role OverviewWe're looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You'll work closely with product & sales teams and customers to...

  • Customer Success Associate

    2 days ago

    Delhi, Delhi, India Surepass Technologies Full time

    Job Title**:Customer Success Associate** Job Location: Netaji Subhash Place, Delhi , Internship **Responsibilities**: 1. Customer Onboarding: - Guide new customers through the onboarding process, ensuring a smooth and positive experience. - Provide training sessions to help customers understand and utilize our software effectively. 2. Relationship...

  • Customer Success Associate

    1 week ago

    Delhi, India LQ Global Services Full time

    Full Time Delhi, India**Organization Name**: Legitquest (LQ Global Services Pvt. Ltd.)**Experience**: Required 1 Year to 4 Years**Compensation range**: Not Available**Location of posting**: Delhi- **Company Profile**: Legitquest is a GenAI platform designed for law firms, corporations, and government institutions, augmenting productivity and automating...

  • Customer Success Associate

    2 weeks ago

    new delhi, India PinnacleU Full time

    Position: Customer Success Associate Location: Nehru Place, New Delhi ️ Working Days: Monday to Friday ⏰ Work Timings: 9:00 AM – 6:00 PM Salary: Up to ₹5 LPA Experience Required: 0.5+ year