Customer Success Associate
3 weeks ago
OneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We're scaling rapidly with customers and ecosystem partners across India.Role OverviewWe're looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You'll work closely with product & sales teams and customers to drive smooth onboarding, adoption, and long-term success on OneCap's AI-driven platform.Key Responsibilities• Lead customer onboarding and implement finance workflows on the OneCap platform.• Understand processes like payables, receivables, and reconciliations to guide and support customers.• Conduct product demos, training sessions, and gather feedback to enhance adoption.• Collaborate with product and engineering teams to resolve issues and improve user experience.• Track engagement, analyze usage patterns, and contribute to continuous improvement of customer success practices.Requirements• B.Com / M.Com / BBA / MBA with 1+ year of experience in accounting, finance operations or customer success.• Strong understanding of accounting principles and reconciliations.• Excellent communication and presentation skills in English.• Analytical, empathetic, and strong interest in automation in finance.• Experience with SaaS/ERP tools is a plus.What You'll Get• Hands-on exposure to AI-driven finance automation and customer success in a growing B2B SaaS.• Work with finance teams across industries.• Direct mentorship from founders and opportunities to grow into senior customer success or product roles.
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Customer Success Associate
4 weeks ago
New Delhi, India Track3D Full timeJob Description: Customer Success Associate Location:Hyderabad, India (Full-time, Onsite)About Track3D At Track3D, we’re building the future of construction monitoring with ourReality Intelligence Platform . By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes,...
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Customer Success Associate
4 weeks ago
New Delhi, India PinnacleU Full timePosition: Customer Success Associate Location: Nehru Place, New Delhi ️ Working Days: Monday to Friday ⏰ Work Timings: 9:00 AM – 6:00 PM Salary: Up to ₹5 LPA Experience Required: 0.5+ year
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Associate - Customer Success
1 week ago
New Delhi, India InstantPay Full timeA customer success associate, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. **Responsibilities**: -...
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Customer Success Associate
7 days ago
New Delhi, India Celoxis Full timeAre you aproblem solver with a passion for helping customers succeed? Use yourcommunication skills and troubleshooting abilityto delight thousands of users worldwide! As aCustomer Success Associate, you’ll work closely with ourco-founders and product specialiststo ensure our product becomes a key part of our customers' business success. What Your Week...
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Customer Success Associate
2 weeks ago
New Delhi, India Axestrack Full timePosition :Customer Success Associate Location : Jaipur Job Type : Full Time About Company: Axestrack is India’s leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Indian company to be ever featured in Gartner’s Market Guide for Fleet Management. We are proud to hold a dominant position in the Indian market and are...
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Customer Success Manager
6 days ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
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Technical Customer Success Associate
2 weeks ago
New Delhi, India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...
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Customer Success Associate
5 days ago
New Delhi, India Axestrack Full timePosition: Customer Success AssociateLocation: JaipurJob Type: Full TimeAbout Company:Axestrack is India’s leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Indian company to be ever featured in Gartner’s Market Guide for Fleet Management. We are proud to hold a dominant position in the Indian market and are...
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Customer Success Associate
1 week ago
Delhi, Delhi, India Akshya Patra Services Full time ₹ 4,00,000 - ₹ 8,00,000 per yearOverview The Customer Success Associate plays a critical role in ensuring that customers achieve their desired outcomes while using the company's products or services. This position is vital as it not only focuses on customer satisfaction but also fosters long-term relationships and alliances between the company and its customers. The associate is...
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Customer Success Associate
2 weeks ago
Delhi, Delhi, India Akshya Patra Services Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCustomer Success Associate As a Customer Success Associate, you will play a pivotal role in ensuring our customers achieve their desired outcomes while using our products or services. The ideal candidate will be the primary point of contact for customers, helping them understand our offerings, resolve any issues they may encounter, and maximize the value...