Customer Success Associate
3 weeks ago
Position :Customer Success Associate Location : Jaipur Job Type : Full Time About Company: Axestrack is India’s leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Indian company to be ever featured in Gartner’s Market Guide for Fleet Management. We are proud to hold a dominant position in the Indian market and are actively expanding across Africa, the Middle East, and the US. Our innovative approach and scalable platforms are transforming logistics for the modern world. Website:www.axestrack.comRole Overview: The Customer Success Associate will report to the Head of FO vertical and act as a bridge between fleet owners and the company. This role will be responsible for managing the entire customer life-cycle—from on-boarding to retention—while ensuring business growth and high customer satisfaction. The ideal candidate will have experience in fleet management, transportation, or cement / automobile related sectors such as telematics, logistics, and transportation.Key Responsibilities: Serve as the key point of contact for fleet owners, managing all aspects of their engagement with the company. Collaborate with internal teams to ensure smooth service delivery and operational efficiency. Establish strong relationships with key stakeholders in the fleet business and manage their expectations effectively. Understand fleet owners’ business needs, provide consultative solutions, and align company offerings accordingly. Identify opportunities for business growth within the fleet owner segment and provide insights to the sales team. Keep a close watch on market trends, competition, and strategic business shifts to maintain a competitive edge. Act as a Subject Matter Expert on the company’s products and services, ensuring customers derive maximum value. Train fleet owners and their teams on product utilization and adoption. Develop and execute account success plans to maximize product usage, customer retention, and repeat business. Work with data analytic to provide actionable insights that help fleet owners optimize their operations. Handle escalations and resolve client concerns promptly, ensuring long-term satisfaction and engagement.Requirements: A graduate from a reputable institution (B.Tech preferred) with 1-2 years of relevant client or account management experience. Previous experience in fleet management, transport, logistics, telematics, or B2B SaaS sectors is highly desirable. Good communication skills in both written and spoken English, with excellent presentation abilities. Problem-solving and analytical mindset with a keen ability to understand operational challenges and provide effective solutions. Ability to thrive in a fast-paced, collaborative environment. Willingness to travel as needed and work from client locations on regular basis.Why Axestrack: Opportunity to be a part of a rapidly growing company at the forefront of logistics transformation. Collaborative and inclusive work environment that values innovation and creativity. Competitive salary and benefits package. Continuous learning and professional development opportunities.Join Axestrack and be a part of a vibrant, fast-paced environment where you will contribute to further growth at AxesTrack. If you are passionate about technology and innovation, we invite you to apply and be a key player in shaping the future of our organization
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Customer Success Associate
6 days ago
New Delhi, India TekXera Full timeCustomer Success Associate (Hebrew Language) – Remote Position:Customer Success Associate – L1 Work Mode:Remote (Work From Home) Process:International Customer Support Experience:1–5 Years Location:Pan India (Remote) About the Role We are hiring skilled and customer-focusedCustomer Success Associates (L1)with Hebrew language proficiency to support...
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Customer Success Associate
4 weeks ago
New Delhi, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We're scaling rapidly with customers and ecosystem partners across India.Role OverviewWe're looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You'll work closely with product & sales teams and customers to...
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Customer Success Associate
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New Delhi, India Celoxis Full timeAre you aproblem solver with a passion for helping customers succeed? Use yourcommunication skills and troubleshooting abilityto delight thousands of users worldwide! As aCustomer Success Associate, you’ll work closely with ourco-founders and product specialiststo ensure our product becomes a key part of our customers' business success. What Your Week...
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Customer Success Associate
16 hours ago
New Delhi, India Celoxis Full timeAre you aproblem solver with a passion for helping customers succeed ? Use yourcommunication skills and troubleshooting abilityto delight thousands of users worldwide! As aCustomer Success Associate , you’ll work closely with ourco-founders and product specialiststo ensure our product becomes a key part of our customers' business success.What Your Week...
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Customer Success Associate
6 days ago
Delhi, India TekXera Full timeCustomer Success Associate (Hebrew Language) – RemotePosition:Customer Success Associate – L1Work Mode:Remote (Work From Home)Process:International Customer SupportExperience:1–5 YearsLocation:Pan India (Remote)About the RoleWe are hiring skilled and customer-focusedCustomer Success Associates (L1)with Hebrew language proficiency to support...
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Customer Success Associate
5 days ago
Delhi, India TekXera Full timeCustomer Success Associate (Hebrew Language) – RemotePosition:Customer Success Associate – L1Work Mode:Remote (Work From Home)Process:International Customer SupportExperience:1–5 YearsLocation:Pan India (Remote)About the RoleWe are hiring skilled and customer-focusedCustomer Success Associates (L1)with Hebrew language proficiency to support...
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Customer success associate
7 days ago
Delhi, India TekXera Full timeCustomer Success Associate (Hebrew Language) – RemotePosition: Customer Success Associate – L1Work Mode: Remote (Work From Home)Process: International Customer SupportExperience: 1–5 YearsLocation: Pan India (Remote)About the RoleWe are hiring skilled and customer-focused Customer Success Associates (L1) with Hebrew language proficiency to support...
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Customer Success Associate
6 days ago
Delhi, India TekXera Full timeCustomer Success Associate (Hebrew Language) – Remote Position: Customer Success Associate – L1 Work Mode: Remote (Work From Home) Process: International Customer Support Experience: 1–5 Years Location: Pan India (Remote) About the Role We are hiring skilled and customer-focused Customer Success Associates (L1) with Hebrew language proficiency to...
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Customer Success Manager
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Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
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Technical Customer Success Associate
3 weeks ago
New Delhi, India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...
