Guest Relations: Resort

1 week ago

Pune Maharashtra, India Paradigm Consultancies Full time

WE ARE HIRING

Job designation:

- Guest Relations: Hotel

Job location:

- Nashik

**Salary**:

- 18,000-30,000 per month

Food and Accommodation provide

**Experience**:

- Total experience:

- 5-7 years of experience in a similar role within the hospitality industry.

Minimum experience:

- 3-4 years of experience in in a customer service or hospitality role or related field

Education:

- High school diploma or equivalent; bachelor's degree in hospitality management or a related field

Skillset:

- Good communication skills
- Proficiency with MS Office
- Familiarity with hotel management software is a plus.

**Only Females**

IMMEDIATE JOINERS REQUIRED

FULL TIME

**Profile Introduction**:
As a Guest Relations in our hotel, you will be a key ambassador for exceptional guest experiences. Your primary responsibility is to ensure that guests feel welcomed, valued, and attended to throughout their stay. You will be the face of hospitality, providing a warm and inviting atmosphere while maintaining a high level of professionalism.

**Requirements**:

- Excellent interpersonal and communication skills.
- Strong problem-solving abilities.
- Ability to work in a fast-paced environment.
- Exceptional organizational skills.
- Proficiency in multiple languages is an advantage.
- Flexibility to work various shifts, including weekends and holidays.

**Responsibilities**:

- **Welcome and Check-In**:

- Greet guests upon arrival with a friendly and welcoming demeanor.
- Efficiently handle check-in procedures, ensuring accuracy of guest information.
- **Guest Assistance**:

- Respond promptly to guest inquiries, requests, and complaints, ensuring resolution to their satisfaction.
- Provide information about hotel services, facilities, and local attractions.
- **Communication**:

- Maintain open lines of communication with other hotel departments to ensure smooth operations.
- Coordinate with housekeeping and maintenance to address guest needs.
- **Special Requests**:

- Handle special requests and arrangements, such as room preferences, transportation, and dining reservations.
- **Check-Out**:

- Facilitate the check-out process, processing payments, and ensuring accurate billing.
- **Customer Feedback**:

- Solicit feedback from guests and use it to continually improve service quality.
- Address negative feedback promptly and professionally.
- **Events and Celebrations**:

- Assist in organizing and coordinating special events, celebrations, and conferences hosted by guests.
- **Security and Safety**:

- Ensure the safety and security of guests by following hotel procedures and protocols.

**Salary**: ₹18,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**

+91 7028283439

  • Guest Relation Executive

    6 days ago

    Paud Road, Pune, Maharashtra, India Joy Suites Hospitality Pvt Ltd. Full time

    **Job Title**: Guest Relationship Executive **Department**: Front Office / Guest Relations **Experience Required**: 2-3 Years **Employment Type**: Full-time **Food & Accommodation**: Provided **About the Role**: We are looking for a warm, engaging, and service-oriented **Guest Relationship Executive** to be a part of our **pre-opening team**. You will play...

  • Guest Relation Ambassador

    2 weeks ago

    Baner, Pune, Maharashtra, India Proluxe Wellness and Productions Pvt. Ltd. Full time

    Job Summary: We are seeking a friendly, attentive, and detail-oriented Guest Relations Ambassador to join our team! As the first point of contact for our guests, you will play a vital role in creating a warm and welcoming atmosphere, ensuring an exceptional experience from arrival to departure. **Responsibilities**: - Greet guests upon arrival, offering a...

  • Resort Maintenance

    3 days ago

    Pune, Maharashtra, India Paradigm Consultancies Full time

    **WE ARE HIRING** **Job designation: - Resort Maintenance** **Job location: - Lonavala** **Salary: - 20,000-25,000 Per month** **Experience: - ** **Total experience: - ** - 5 years of experience in resort maintenance or a similar role. **Minimum experience: - ** - 2-3 years of experience in resort maintenance or a similar role. **Education: -...

  • Resort Sales Admin

    21 hours ago

    Pune, Maharashtra, India Paradigm Consultancies Full time

    **WE ARE HIRING** **Job designation: - Resort Sales/Admin** **Job location: - Pune, Maharashtra** **Salary: - 25,000-45,000 Per Month** **Experience: - ** **Total experience: - ** - 5 years of experience in sales or customer service roles, preferably in the hospitality industry. **Minimum experience: - ** - 2-3 years of experience in sales or...

  • Guest Relations Executive

    3 days ago

    Pune, Maharashtra, India Antheia Resorts Full time

    **Company Information**: Antheia is an intimate boutique resort at Pawna Lake, offering a unique escape from the hustle and bustle of city life. We are just 2.5 hours away from Mumbai, 1.5 hours from Pune and 45 mins from Lonavala. We are spread across 3 acres of area, have 3 types of accommodation and currently have 7 keys/ 9 rooms along with the banquet...

  • Resort Admin

    6 days ago

    Nashik, Maharashtra, India Ace Consultants Full time

    WE ARE HIRING Job designation: - Resort Admin Job location: - Nashik, Maharashtra **Salary**: - 25,000-35,000 per month **Experience**: - Total experience: - 5 years in a supervisory or administrative role within the hospitality industry. - Minimum experience: - 3 years in resort or hotel management. Education: - Bachelor’s degree in...

  • Guest Relations Associate

    2 weeks ago

    Pune, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25151323 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Grand Pune Bund Garden Hotel, Raja Bahadur Mill Road, Pune, Maharashtra, India, 411001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Supply guests with directions and information regarding property...

  • Booking Executive

    1 week ago

    Nashik District, Maharashtra, India Aavesh Enterprises Full time

    **Job Overview**: **Key Responsibilities:Reservations & Guest Handling**: - Provide detailed information about room rates, packages, and resort amenities. - Ensure accurate entry of reservation details in the booking system. **Customer Service & Relationship Management**: - Respond promptly to guest inquiries and provide personalized recommendations. -...

  • Resort Booking Manager

    1 week ago

    Pune, Maharashtra, India 5871bc67-0cdb-4504-be41-4bcdb2c2dc0f Full time ₹ 2,16,000 - ₹ 7,20,000 per year

    Resort Booking Manager - Hiring Female candidateWe are looking for a Resort Booking Manager with 35 years of experience in hotel or resort booking. The person will handle customer bookings, weddings, cold calls, online platforms such as google, facebook, Instagram etc and help us increase reservations. The resort is located in Bhimashankar and job requires...

  • Resort Help Desk

    1 week ago

    Nashik, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Resort Help Desk Job location: - Nashik, Maharashtra **Salary**: - 15,000- 20,000 per month **Experience**: - Total experience: - 5 years of experience in customer service, preferably in a resort or hotel setting. - Minimum experience: - 2-3 years of customer service experience. Education: - High school diploma or...