Resort Help Desk

3 days ago

Nashik Maharashtra, India Paradigm Consultancies Full time

WE ARE HIRING

Job designation:

- Resort Help Desk

Job location:

- Nashik, Maharashtra

**Salary**:

- 15,000- 20,000 per month

**Experience**:

- Total experience:

- 5 years of experience in customer service, preferably in a resort or hotel setting.
- Minimum experience:

- 2-3 years of customer service experience.

Education:

- High school diploma or equivalent required.

Skillset:

- Good communication skills
- Proficiency with MS Office
- Proficient in using reservation systems

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Profile introduction**:
Join our dynamic team at [Resort Name] as a Resort Help Desk Representative As the first point of contact for our guests, you'll play a crucial role in ensuring an exceptional experience from the moment they arrive. If you thrive in a customer-centric environment, have excellent communication skills, and enjoy working in a picturesque resort setting

**Responsibilities**:

- Greet and assist guests with check-in and check-out procedures.
- Provide information about resort amenities, services, and local attractions.
- Handle guest inquiries, concerns, and requests promptly and professionally.
- Utilize reservation systems to manage bookings and room assignments.
- Coordinate with other departments to fulfill guest needs and resolve issues.
- Maintain a positive and welcoming atmosphere at the help desk.

**Requirements**:

- Excellent communication and interpersonal skills.
- Ability to handle stressful situations with composure and professionalism.
- Strong organizational and multitasking abilities.
- Willingness to work flexible hours, including weekends and holidays.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**

+91 7028272239

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