Front Office Manager: Eco Resort

1 day ago


Lonavale Maharashtra, India Care Plus Facility Private Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Summary:

Responsible for managing front desk operations, guest check-in / check-out, reservations handling and ensuring excellent eco-friendly hospitality experience at the resort.

Key Responsibilities:

  • Manage front office team, guest services & reception operations.
  • Handle reservations, room allocation, guest check-in & check-out.
  • Ensure guest queries, complaints & requests are resolved promptly.
  • Maintain resort eco-friendly service standards & guest experience.
  • Coordinate with housekeeping, F&B, security & operations team.
  • Maintain guest records, billing, cash handling & POS system.
  • Prepare daily occupancy reports, MIS & submit to management.
  • Train front desk staff on eco resort policies, safety & service etiquette.

Profile Requirements:

  • Degree/Diploma in Hospitality / Hotel Management preferred.
  • 3+ years experience as FO Supervisor / FO Executive / FO Manager.
  • Excellent communication, guest handling & team management skills.
  • Knowledge of PMS / reservation systems & front office procedures.
  • Passion for sustainability & eco tourism culture preferred.

Job Types: Full-time, Permanent

Pay: ₹45, ₹50,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Provident Fund

Work Location: In person


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