Front Office Manager: Eco Resort
1 day ago
Job Summary:
Responsible for managing front desk operations, guest check-in / check-out, reservations handling and ensuring excellent eco-friendly hospitality experience at the resort.
Key Responsibilities:
- Manage front office team, guest services & reception operations.
- Handle reservations, room allocation, guest check-in & check-out.
- Ensure guest queries, complaints & requests are resolved promptly.
- Maintain resort eco-friendly service standards & guest experience.
- Coordinate with housekeeping, F&B, security & operations team.
- Maintain guest records, billing, cash handling & POS system.
- Prepare daily occupancy reports, MIS & submit to management.
- Train front desk staff on eco resort policies, safety & service etiquette.
Profile Requirements:
- Degree/Diploma in Hospitality / Hotel Management preferred.
- 3+ years experience as FO Supervisor / FO Executive / FO Manager.
- Excellent communication, guest handling & team management skills.
- Knowledge of PMS / reservation systems & front office procedures.
- Passion for sustainability & eco tourism culture preferred.
Job Types: Full-time, Permanent
Pay: ₹45, ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Provident Fund
Work Location: In person
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