Housekeeping Supervisor: Resort

1 week ago

Lonavale, India QTONET PRIVATE LIMITED Full time

**Job Summary**:
**Key Responsibilities**:

- Supervise and coordinate the daily activities of housekeeping staff.
- Inspect guest rooms, public areas, and staff areas to ensure cleanliness and order.
- Schedule and assign housekeeping tasks and manage duty rosters.
- Train new housekeeping staff and monitor ongoing performance.
- Maintain inventory of cleaning supplies, linen, and guest amenities.
- Ensure compliance with health and safety regulations and resort standards.
- Handle guest complaints or special requests related to housekeeping services promptly.
- Monitor cleaning equipment maintenance and report any issues.
- Coordinate with front office and maintenance departments for smooth operations.
- Conduct daily briefings and maintain housekeeping logs and reports.

**Requirements**:

- High school diploma or equivalent; hotel management certification is a plus.
- Minimum 2-4 years of housekeeping experience, preferably in a resort or hotel.
- Prior experience in a supervisory or team lead role is preferred.
- Strong attention to detail with a commitment to cleanliness and guest satisfaction.
- Excellent organizational, leadership, and communication skills.
- Ability to work flexible shifts, weekends, and holidays as required.
- Working knowledge of housekeeping equipment and cleaning chemicals.

**Preferred Skills**:

- Familiarity with resort operations and service standards.
- Ability to speak multiple languages (helpful but not required).
- Basic computer knowledge for reports and scheduling.

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

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