Guest Relation Executive

1 week ago


Paud Road Pune Maharashtra, India Joy Suites Hospitality Pvt Ltd. Full time

**Job Title**: Guest Relationship Executive

**Department**: Front Office / Guest Relations
**Experience Required**: 2-3 Years
**Employment Type**: Full-time
**Food & Accommodation**: Provided

**About the Role**:
We are looking for a warm, engaging, and service-oriented **Guest Relationship Executive** to be a part of our **pre-opening team**. You will play a key role in ensuring every guest has a memorable experience by offering personalized service and attention to detail from arrival to departure.

**Key Responsibilities**:

- Welcome guests upon arrival with warmth and professionalism.
- Serve as the main point of contact for guests throughout their stay.
- Ensure smooth check-in/check-out experiences.
- Handle guest queries, special requests, and concerns promptly and efficiently.
- Coordinate with all departments to ensure a seamless and delightful guest experience.
- Maintain an updated knowledge of resort services, events, and local attractions.
- Collect guest feedback and take proactive steps to resolve any concerns.
- Build lasting relationships with guests to encourage repeat visits and brand loyalty.
- Assist VIP and long-stay guests with personalized services.

**Key Requirements**:

- 2-3 years of experience in Guest Relations or Front Office, preferably in luxury hotels or resorts.
- Experience in pre-opening properties will be a strong advantage.
- Excellent communication, presentation, and interpersonal skills.
- Strong problem-solving abilities and a guest-first mindset.
- Familiarity with PMS software like Opera, IDS, or similar.
- Fluency in English; knowledge of additional languages is a plus.
- Pleasant personality and well-groomed appearance.

**Perks & Benefits**:

- Complimentary Food and Accommodation.
- Opportunity to work with a dynamic pre-opening team.
- Growth and career development in a premium resort environment.
- Daily interaction with a diverse and vibrant guest profile.

**Job Types**: Full-time, Permanent

**Benefits**:

- Food provided

Schedule:

- Rotational shift

Work Location: In person



  • Pune, Maharashtra, India Mosahay Full time

    **Job Title: Guest Relations Executive** **Salary Range: INR 30,000 - 35,000** **Location: Pune, Maharashtra, India** **Company: Inox** **Company Overview**: Join our team at Inox, a leading entertainment company dedicated to providing exceptional movie-going experiences. With a commitment to quality service and innovation, we strive to create memorable...


  • Pune, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally. Guest Relations Executive **Position Summary**: We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Relations Executive. The Guest Relations Executive will be responsible for ensuring an exceptional guest experience, building and maintaining strong...


  • Pune, Maharashtra, India MoSahaya Full time

    Job Title: Guest Relation Executive Location: PVR Cinemas, 2nd Floor, Phoenix Marketcity, Viman nagar, Pune. **Salary**: 30k - 35k CTC Hight: - 5'8" Experience: - 2 to 3 years Share your resume on: Or 7205153122 **Job Description**: As a Guest Relation Executive in the cinema industry, your primary responsibility is to ensure exceptional customer service and...


  • Pune, Maharashtra, India GM Infotech Full time

    **Job Title: Guest Relation Executive** **Location: Pune** **Key Responsibilities**: - Greeting & Assistance: Welcome guests warmly, assist them with placing orders, explain menu items, and help them navigate the restaurant's services. - Order Coordination: Ensure orders are accurate, handle special requests, and follow up to ensure quick service. -...


  • Koregaon Park, Pune, Maharashtra, India Pebble Street Hospitality Pvt Ltd Full time

    **Hiring for Guest Relations Executives, Hostess and Hosts.** A self-directed professional with a growth mind-set and hunger to take ownership of the guest experience. **Position**:Hostess/ Guest Relations Executive **Reports to**:Guest Relations Manager **Qualification**:Hospitality management or equivalent **Experience**:1-3...


  • Nashik, Maharashtra, India Paradigm Consultancies Full time

    The best Guest Relation Executive will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. **Guest Relations Executive Responsibilities**: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning...


  • Pune, India funatpuno Full time

    **Company Overview**: funatpuno is a leading company in the hospitality industry, dedicated to providing exceptional guest experiences in the None industry. We prioritize customer satisfaction and strive to create a welcoming and comfortable environment for all our guests. **Role and Responsibilities**: **Customer Interaction**: Interact with guests...


  • Koregaon Park, Pune, Maharashtra, India Binge Consulting Full time

    **Job Overview**: The Guest Relations Executive (GRE) is responsible for ensuring a high level of guest satisfaction by providing personalized service, addressing guest concerns, and coordinating with various departments to fulfill guest needs. The GRE serves as the primary point of contact for guests, helping to create a welcoming and memorable...


  • Koregaon Park, Pune, Maharashtra, India Binge Consulting Full time

    **Job Overview**: The Guest Relations Executive (GRE) is responsible for ensuring a high level of guest satisfaction by providing personalized service, addressing guest concerns, and coordinating with various departments to fulfill guest needs. The GRE serves as the primary point of contact for guests, helping to create a welcoming and memorable...


  • Koregaon Park, Pune, Maharashtra, India Smart Moves Consultants Full time

    **ROLE-Guest Relations Executive** **Job Description of GRE-** - Supervision of Guest Assistance. - Execute all the guest relations activities to achieve maximum guest satisfaction index scores. - Provide training to staff on customer interaction, service standard and communication skills. - Adhering and inspecting the grooming standards of the staff and...