
Guest Relation Executive
3 days ago
**Position**:
- Guest Relation Executive ( females preferred)
**Location**:
- Boat Club Road, Pune
**Experience**:
- 1 yrs to 3 yrs
(from real estate background)
**Salary** - 20-22 k pm
- Review arrival lists to welcome guests
- Attend to special guests and answer their inquiries
- Help prepare welcome folders with collateral
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks
- Address customer complaints and escalate when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
- **Requirements and skills**:
- Proven experience as a Guest Relations Officer/ Executive
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Diploma or BSc/BA in Hospitality Management is p
Pay: ₹20,000.00 - ₹22,000.00 per month
Schedule:
- Day shift
**Experience**:
- Guest relations: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9042515253
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