Guest Relations Executive
2 days ago
**Company Information**: Antheia is an intimate boutique resort at Pawna Lake, offering a unique escape from the hustle and bustle of city life. We are just 2.5 hours away from Mumbai, 1.5 hours from Pune and 45 mins from Lonavala. We are spread across 3 acres of area, have 3 types of accommodation and currently have 7 keys/ 9 rooms along with the banquet and restaurant facility. Area: Pawna Lake/ Pawnna Nagar Pin code: 410406 **Position Overview**: This position is required to represent brand "Antheia" by delivering exceptional guest experiences and deliver the service which will ensure 5-star reviews. **Key Responsibilities**: 1. Ensure an exceptional guest experience from check-in to check-out. 2. Address guest inquiries/ concerns/ requests promptly. 3. Resolve guest complaints efficiently, turning negative experiences into positive outcomes. 4. Track guest preferences and special requests, delivering exceptional tailored services. 5. Foster long-term relationships with guests, promoting repeat stays and loyalty. 6. Maintain and update accurate guest records. 7. Ensure guests leave 5-star reviews on google/ OTA 8. Supervise cleanliness, orderliness, and hygiene in guest rooms, facilities, public areas. **Educational Qualification**:Degree/ Diploma in Hospitality **Experience In Years**:3 to 5 years **Industry Experience**:Hospitality Industry **Languages**:Fluent in English **Skills & Personal Attributes**: 1. Excellent communication skills, Team leader & Team player 2. Proficient in MS Word/ MS Excel/Google Sheet/ Google Docs 3. Highly motivated & well groomed 4. Guest Centric Approach 5. Prior experience as Guests Relationship Executive **Fixed Pay (Monthly)**: Rs. 22,000 - 28,000 **Variable Pay (Monthly)**:Not Applicable **Accommodation**: Shared Accommodation Provided **Meals**: Meals provided. **Job Types**: Full-time, Permanent Pay: ₹22,000.00 - ₹28,000.00 per month **Benefits**: - Food provided Work Location: In person
-
Guest Relation Executive
2 days ago
Pune, Maharashtra, India CP HR Services Pvt.Ltd Full time**Position**: - Guest Relation Executive ( females preferred) **Location**: - Boat Club Road, Pune **Experience**: - 1 yrs to 3 yrs (from real estate background) **Salary** - 20-22 k pm - Review arrival lists to welcome guests - Attend to special guests and answer their inquiries - Help prepare welcome folders with collateral - Provide information...
-
Guest Relation Executive
1 week ago
Koregaon Park, Pune, Maharashtra, India Pebble Street Hospitality Pvt Ltd Full time**Hiring for Guest Relations Executives, Hostess and Hosts.** A self-directed professional with a growth mind-set and hunger to take ownership of the guest experience. **Position**:Hostess/ Guest Relations Executive **Reports to**:Guest Relations Manager **Qualification**:Hospitality management or equivalent **Experience**:1-3...
-
Guest Relations Executive
1 week ago
Maharashtra, India goSTOPS Full timeJob Title: Guest Relations Executive / Senior Guest Relations Executive We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in North...
-
Guest Relations Executive
7 days ago
Maharashtra, India goSTOPS Full timeJob Title: Guest Relations Executive / Senior Guest Relations Executive We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in North...
-
Guest Relations Executive
1 week ago
maharashtra, India goSTOPS Full timeJob Title: Guest Relations Executive / Senior Guest Relations ExecutiveWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in North...
-
Guest Relations Executive
1 week ago
Maharashtra, India goSTOPS Full timeJob Title: Guest Relations Executive / Senior Guest Relations ExecutiveWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in North...
-
Guest Relation Executive
6 days ago
Koregaon Park, Pune, Maharashtra, India Binge Consulting Full time**Job Overview**: The Guest Relations Executive (GRE) is responsible for ensuring a high level of guest satisfaction by providing personalized service, addressing guest concerns, and coordinating with various departments to fulfill guest needs. The GRE serves as the primary point of contact for guests, helping to create a welcoming and memorable...
-
Guest Relation Executive
6 days ago
Koregaon Park, Pune, Maharashtra, India Binge Consulting Full time**Job Overview**: The Guest Relations Executive (GRE) is responsible for ensuring a high level of guest satisfaction by providing personalized service, addressing guest concerns, and coordinating with various departments to fulfill guest needs. The GRE serves as the primary point of contact for guests, helping to create a welcoming and memorable...
-
Guest Relation Executive
1 week ago
Shivajinagar, Pune, Maharashtra, India Tayal Corp Full time**Position**: Guest Relations Executive (GRE) **Location**: Pune (Shivaji Nagar) **Experience**: 0-1+ year **Salary**: 15k to 22k **Key Responsibilities**: - Greet and assist clients, visitors, and guests in a professional and courteous manner. - Manage reception and inquiries, ensuring excellent customer service. - Coordinate client visits, site tours,...
-
Guest Relation Executive
1 week ago
Mumbai, Maharashtra, India Coffee By Di Bella Full time**Dear Hoteliers,** **Coffee By Di Bella is now hiring for the role of GUEST RELATIONS EXECUTIVE for Mumbai Western Line Location.** **Role Description** This is a full-time role for a Guest Relations Executive. The Guest Relations Executive will be responsible for **guest relations, guest grievances, guest feedback, customer service, sales, and...
