
Operations Executive
4 days ago
**Job Title: Executive - Command Centre**
**Department**: Operations
**Location**: Bangalore
**Reporting To**: Operations Head
**Experience**: 0-2 years (preferred in transport/logistics/travel domain)
**Employment Type**: Full-Time
**Job Overview**:
We are looking for a detail-oriented and proactive **Executive - Command Centre** to manage end-to-end cab bookings, vendor coordination and real-time follow-ups. The role involves ensuring seamless booking, allocation, execution and closure of each trip while maintaining timely communication with vendors, drivers, and guests.
**Key Responsibilities**:
**1. Cab Booking Management**
- Create bookings in the internal portal.
- Share booking confirmations with guests promptly.
**2. Cab Allocation**
- Allocate the next available cab booking to a vendor.
- Share booking details with the assigned vendor/DCO.
- Handle local/Ad hoc bookings based on availability in any city.
**3. Coordination & Follow-Up through calls**
- **Vendor Coordination**:
- Confirm bookings with the vendor.
- Collect driver details and update the internal portal.
- **Driver Follow-Up**:
- **Trip Sheet Handling**:
- Share trip data with vendors.
- Follow up to collect completed trip sheets.
**4. Trip Sheet Closure**
- Ensure all trip sheets are collected.
- **Close and update trip details in the portal accurately.**
**Required Skills**:
- Strong communication (spoken & written).
- Basic knowledge of transport management.
- Familiarity with online portals and MS Office tools.
- Ability to multitask and manage time effectively.
- Quick decision-making in ad hoc situations.
**Preferred Qualifications**:
- **Graduate**in any discipline (preference for Logistics/Travel/Operations).
- Experience in transport coordination, call center, or travel desk roles is an added advantage.
- Willingness to work in **rotational**and **flexible shifts**.
- Comfortable working in a fast-paced and dynamic environment.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹16,000.00 - ₹20,000.00 per year
Schedule:
- Evening shift
- Night shift
- Rotational shift
- Weekend availability
Application Question(s):
- Salary is 16-20k.
**Language**:
- Assamese (preferred)
- English and fluent Hindi (required)
- Bengali (required)
Shift availability:
- Night Shift (required)
Work Location: In person
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