Operations Executive

2 days ago


Bengaluru Karnataka, India Mongoose Minds Private Limited Full time

Key Responsibilities:

- Strong knowledge of business productivity principles and practices.
- Excellent leadership and team management skills.
- Advanced proficiency in MS Excel and data analysis.
- Oversee and manage the day-to-day operations, ensuring smooth and efficient workflow.

Sales Support: Assist the sales team with scheduling, presentations, reports, and various administrative tasks.

Order and Documentation Management: Handle order processing, invoicing, quotations, and documentation.

CRM Maintenance: Maintain CRM and sales databases (e.g., Google Sheets) with up-to-date customer and pipeline information.

Customer Coordination: Respond to customer inquiries and work with internal teams to resolve issues.

Sales Tracking and Forecasting: Track sales performance metrics, assist in forecasting, and support in planning.

Cross-Functional Liaison: Facilitate smooth communication and execution between sales, operations, logistics, and marketing teams.

Sales Materials: Assist in preparing sales proposals, promotional materials, and presentations.

Team Management: Manage the operations team, including lead generation, customer care, and generating MIS reports.

Escalation Handling: Address escalations from franchisees and internal operations teams, ensuring timely resolution.

Qualifications:

- Bachelor’s degree
- 2 - 5 years of operations executive experience

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person


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