Customer Support Executive

7 days ago

Noida Uttar Pradesh, India Boxlike Solutions Pvt ltd Full time

Job Type: Full - Time

Location: Noida, Sec-62

Job Title - Customer Support Executive
- Outbound Calls

Industry - Gaming

Inhand
- Upto 25K + Incentives + PF

Shift Timings:

- 10:30am - 07:30pm

**Terms**:

- 5 Day Week
- 2 Rotational Week Off
- Training Period - Fixed Saturday & Sunday Off.

Skill set Requirement:

- Customer Retention
- Convincing skills
- Customer satisfaction
- Excellent Communication skills
- Problem-solving abilities.

Job Responsibilities:

- Maintaining A Positive, Empathetic, And Professional Attitude Toward Customers at All Times.
- Responding Promptly to Customer Inquiries.
- Acknowledging And Resolving Customer Complaints.
- Knowing Our Products Inside and Out So That You Can Answer Questions Keeping Records of Customer Interactions, Transactions, Comments, And Complaints.
- Communicating And Coordinating with Colleagues as Necessary.
- Good Writing Skills, Can Work on Content If Required
- Help To Do Some Game Related Tests
- Call Back to Top Users
- Other Temporary Tasks
- Ability To Stay Calm When Customers Are Stressed or Upset.
- Comfortable Using Computers.
- Experience Working with Customer Support.
- Contact potential customers to showcase company products or services

Pay: ₹13,000.00 - ₹23,000.00 per month

**Benefits**:

- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (required)

Work Location: In person

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