Customer Support Associate

The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...

The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...

**Job Overview**: **Key Responsibilities**: - **Customer Interaction**: - Address and resolve customer issues, concerns, and complaints in a courteous and efficient manner. - **Issue Resolution**: - Identify and analyze customer problems, providing accurate information and solutions. - Troubleshoot technical issues and escalate complex problems to...

**Customer Support Associate** Andheri, Mumbai | Full-Time | 6+ months of experience preferred **About the Role** Love helping people and solving problems? We’re looking for someone who can bring a smile to every customer interaction! As our Customer Support Associate, you’ll be the friendly voice and helping hand for our customers — answering...

**Customer Support Associate** **Location**: Andheri, Mumbai **Job Type**: Full-Time **Experience**: Minimum 6 months in customer service preferred **About the Role** We’re looking for a **Customer Support Associate** who’s passionate about helping people and creating memorable customer experiences. In this role, you’ll be the first point of...

Job Title: Customer Support Associate Job Summary: We are seeking a Customer Support Associate to join our team in providing exceptional customer service to clients of a leading American multinational finance corporation. As a Customer Support Associate, you will handle inbound calls, address customer inquiries, and resolve issues in a professional and...

Job Description: - Handle inbound calls from the customers. - Identify the needs of customers, resolve issues, and provide solutions. - Maintain good customer relations. - Meet personal targets and work towards meeting team targets. - Maintain records of the conversations with the customer and analyze the data. - Excellent communication skill, Versant level...

**Job Overview**: **Key Responsibilities**: - **Data Management**: Collect, organise, and maintain customer support data (tickets, inquiries, etc.) across various channels. - **Reporting**: Generate daily, weekly, and monthly reports on key performance indicators (KPIs) such as response time, customer satisfaction, resolution rate, etc. - **Analysis**:...

**Customer Service Associate Job Description** We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. **Customer Service Associate Responsibilities**: - Attending training sessions to grow knowledge of products and to develop customer service skills. -...

Working hours – Rotational Shift starts from 10 pm- 7 am (IST)Roster based week offsAndheri MIDCNo pick and drop facilityDuties And Responsibilities:Empathize with every aspect of the customer experience, putting customers-needs first and continuously enhancing the Customer Service ExperienceHandle complaints, provide appropriate solutions and alternatives...