Customer Interaction Executive

1 week ago


Chandigarh Chandigarh, India Manny's Full time

Job Overview:
We are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Manager. This role is key to providing exceptional customer service, enhancing customer engagement, and ensuring a smooth and enjoyable experience for all visitors at our store.

WORKING HOURS: 7PM - 12AM

Key Responsibilities:
1. Welcome and interact with customers to create a warm and friendly environment.

2. Explain new and existing ice cream flavors, providing recommendations and suggesting creative flavor combinations.

3. Assist customers in selecting products and converting inquiries into sales.

4. Handle billing and ensure accurate cash and card transactions.

5. Maintain product knowledge to answer customer queries about ingredients and dietary preferences.

6. Upsell additional products, such as baked goods or ice cream cakes, to boost sales.

7. Ensure timely order fulfillment, maintaining efficiency during busy hours.

8. Address customer feedback or concerns promptly, maintaining high satisfaction.

9. Support store operations with stock-keeping and product displays when needed.

**Job Types**: Full-time, Part-time

Pay: ₹8,000.00 - ₹12,000.00 per month

Expected hours: 30 per week

Schedule:

- Evening shift
- Night shift

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Chandigarh, Chandigarh (required)

Shift availability:

- Night Shift (required)

Work Location: In person

**Speak with the employer**
+91 9158400044



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