Customer Support Executive

5 days ago

Thoraipakkam Chennai Tamil Nadu, India Diostec Full time

**Company Name**: Diostec

**Experience**: 1 to 2 Years

**Salary**: ₹30,000 - ₹60,000 per month

**Role & Responsibilities**:

- Assist customers with flight bookings, changes, cancellations, and related services.
- Ensure timely and accurate resolution of customer issues, delivering a positive experience.
- Maintain a professional, helpful, and friendly attitude in all customer interactions.
- Coordinate with other departments to resolve any operational issues affecting customers.
- Keep accurate records of customer interactions and transactions.
- Stay informed about airline policies, promotions, and industry trends to offer the best advice to customers.
- Follow up with customers to ensure complete satisfaction with resolutions provided.

**Requirements**:

- 1 to 2 years of customer support experience, preferably within the airline or travel industry.
- Excellent communication skills, both verbal and written.
- Strong problem-solving and multitasking abilities.
- Ability to work in a fast-paced environment.
- Flexibility to work in shifts, including weekends and holidays.

Join the Diostec team and make an impact in the airline industry with your customer service skills

**Job Types**: Full-time, Permanent

**Pay**: ₹30,000.00 - ₹60,000.00 per month

**Experience**:
Customer support: 1 year (preferred)

Work Location: In person

*Speak with the employer* +91 9940118093

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹60,000.00 per month

Work Location: In person

**Speak with the employer**
+91 9940118093

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