Guest Relations

2 days ago


Mumbai Maharashtra, India Paradigm Consultancies Full time

WE ARE HIRING

Job designation:

- Guest Relations /BD

Job location:

- Andheri, Mumbai

**Salary**:

- 20,000- 30,000 per month

**Experience**:

- Total experience:

- 7 years of experience in guest relations.
- Minimum experience:

- 5-6 years of relevant experience in guest relations or a similar role.

Education:

- Bachelor's degree in Hospitality Management, Business Administration, or related field.

Skillset:

- Good communication skills
- Proficiency with MS Office
- Proficiency in hotel management software

**Only Females**

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

Profile introduction:
Join our dynamic team at as a Guest Relations Manager, where hospitality meets excellence. As the face of our establishment, you'll play a pivotal role in ensuring our guests have a memorable and delightful experience from check-in to check-out.

Profile introduction:

- **Guest Satisfaction**: Oversee and manage all aspects of guest relations to ensure exceptional satisfaction and personalized service.
- **Front Desk Operations**: Supervise front desk activities, including check-in, check-out, and handling guest inquiries promptly and professionally.
- **Issue Resolution**: Address and resolve guest concerns with empathy, efficiency, and in accordance with hotel policies.
- **Communication**: Maintain open and effective communication with all hotel departments to ensure a seamless guest experience.
- **Feedback Management**: Collect and analyze guest feedback to implement improvements and maintain high service standards.
- **Special Events**: Coordinate and manage special events, celebrations, and VIP arrangements for guests.

**Requirements**:

- **Communication Skills**: Excellent verbal and written communication skills in English (additional languages a plus).
- **Problem-Solving**: Proven ability to handle challenging situations with a positive and solution-oriented approach.
- **Team Player**: Collaborative mindset to work seamlessly with diverse teams within the hotel.
- **Technology**: Proficiency in using hotel management software and MS Office Suite.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 7028272239


  • Guest Relation

    2 weeks ago


    Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    **Key Responsibilities**: - **Guest Interaction**: Welcome guests upon arrival and provide assistance throughout their dining experience. Ensure guests’ needs are met promptly and professionally. - **Customer Service Excellence**: Resolve guest complaints and concerns in a calm and courteous manner, ensuring every issue is addressed quickly and...


  • Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time

    **Guest Relations Associate - Lower Parel, Mumbai** **Location**: Lower Parel, Mumbai **Salary**: ₹55,000 - ₹60,000 per month **Qualification**: Bachelor’s Degree The Guest Relations Associate is responsible for ensuring excellent customer service and a seamless experience for guests. This role involves handling guest inquiries, resolving concerns,...


  • Mumbai, Maharashtra, India PARASHAR HOSPITALITY SOLUTIONS Full time

    **The Summary of Oultet** It is a health-centric dining concept that focuses on fresh, nutritious, and locally sourced ingredients to promote overall well-being. The cuisine features balanced meals made from organic produce, lean proteins, whole grains, and plant-based options, catering to various dietary needs such as vegan, gluten-free, and...


  • Mumbai, Maharashtra, India Vak Consulting Full time

    We are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. It would help if you also were reliable and...


  • Mumbai, Maharashtra, India Ode Spa Full time

    Greet and welcome guests with a friendly and professional attitude. - Manage guest check-in/check-out procedures efficiently. - Maintain an up-to-date knowledge of all services, packages, and promotions. - Coordinate with other departments to fulfill guest needs (e.g., housekeeping, spa, F&B). - Respond to guest queries and complaints promptly and...


  • Mumbai, Maharashtra, India Paradigm Realty Full time

    The Guest Relationship Executive (GRE) is responsible for creating an exceptional guest experience by delivering professional, courteous, and personalized service. This role involves anticipating guests' needs, resolving concerns efficiently, and ensuring overall satisfaction, fostering a positive brand image. **Key Responsibilities:Guest Engagement**: -...


  • Mumbai, Maharashtra, India Biitcode Full time

    **Biitcode is currently hiring for Guest Relation Executive for our Client which is into Real Estate Industry. Plz find position details below.** **Contact Person: Poonam: 8788692727** **Position: Guest Relation Executive** **Location: Matunga, Mumbai** **Requisites**: - Graduate in any discipline (preferably in Hospitality, Business Administration, or...

  • Guest Relation

    2 weeks ago


    Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    **Key Responsibilities**: - **Guest Greeting and Service**: - Greet and welcome guests with a warm and professional attitude upon arrival. - Escort guests to their tables and assist with seating arrangements, ensuring comfort and satisfaction. - Ensure that all guest preferences (dietary restrictions, special requests, etc.) are recorded and communicated...


  • Santacruz, Mumbai, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Guest Relations: Females Job location: - Mumbai **Salary**: - 20,000-30,000 per month Food and Accommodation provide **Experience**: - Total experience: - 5-7 years of experience in a similar role Minimum experience: - 3-4 years of experience in in a customer service or related field Education: - High school...


  • Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time

    Key responsibilities Guest experience and visitor engagement service -Be an ambassador for MuSo; ensure that every guest's experience at MuSo meets or exceeds expectations, specifically through inclusive, culturally appropriate, positive and memorable interactions with a friendly and sincere approach. -Treat every guest with respect and provide friendly,...