Bpo Supervisor
4 hours ago
Our client is a leading global provider of asset and wealth management solutions. They provide investment processing, investment management, and investment operations solutions that help corporations, financial institutions, financial advisors, and ultra-high-net-worth families create and manage wealth. This team is currently seeking "AML/KYC Supervisor" to join our team in Gurgaon In these roles you will be responsible for: - Responsible for the onboarding of investors into our clients' hedge and private equity funds. We need your due diligence and attention to detail to ensure all proper data points and documentation is received at the time of a subscription. Once received, your job will be to input all relevant data points into our contact management system in order to facilitate investor reporting. - Adhere to our Anti-Money Laundering policies, KYC Checks and procedures when reviewing all investor transactions. As an Investor Services Analyst, you are required to comply with our department's rules and regulations designed to stop the practice of generating income through illegal actions. - Responsible for monitoring our clients' bank accounts for investor wire activity. You will also create wire templates to facilitate all investor payments - Generate and reconcile all investor reporting, such as investor capital statements. Once approved by the client, you will be responsible for disseminating this documentation to our clients' end investors and their contacts via an automated distribution process. - Correspond with investment managers and their investors regarding day-to-day inquiries, including questions on subscription documents and investor reporting. Client engagement and a dedication to quality service is a must for success. - Look for future solutions Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization. You will have the opportunity to partner with a diverse team and grow your career.
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Bpo Supervisor
6 days ago
Gurugram, Haryana, India NTT DATA Full timeNTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and...
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BPO Executive
1 week ago
Gurugram, India Seven Consultancy Full timeJOB DETAILS 1.Handle calls from customers or clients and provide them with a solution to their queries.2.He/She must show the willingness to learn new things every time and then. 3.Must discuss every matter with its supervisor or team leader to get any issue sorted 4.Giving a resolution to the customers or clients should be the whole and sole responsibility....
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BPO Executive
3 days ago
Gurugram, India Seven Consultancy Full timeJOB DETAILS 1.Handle calls from customers or clients and provide them with a solution to their queries.2.He/She must show the willingness to learn new things every time and then. 3.Must discuss every matter with its supervisor or team leader to get any issue sorted 4.Giving a resolution to the customers or clients should be the whole and sole responsibility....
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Bpo Supervisor
3 weeks ago
Gurgaon, Haryana, India NTT DATA Full timeJob Title - Asst Manager BPO Supervisor 45 Hours Per week Job Type - Full-time Domain - Healthcare Insurance Location - NTT Data Gurgaon Reporting to - Director Manager Role Asst Manager will be responsible for all business delivery performance as per set SLA parameters of Disability claim process in healthcare insurance domain And must understand the...
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BPO Supervisor
1 week ago
Gurugram, India NTT Full timeJOB DESCRIPTION Position Title: Supervisor/Team Lead, Financial Transactions and Reconciliation Status: Full Time – Work from Office Hours: Monday – Friday, 9:00am - 5:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Financial Transactions Analysts and...
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Bpo Supervisor
2 weeks ago
Gurugram, Haryana, India NTT DATA Full timeRoles and Responsibilities - Support the accomplishment of all contracted service level targets/agreements. - Manage monthly and ad-hoc agent coaching and feedback. - Assist in daily, weekly, and monthly quality assurance activities. - Provides day to day support to the team and handle first level escalations as they arise or are assigned. - Maintain a...
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Occ-operations Control
1 week ago
Gurugram, Haryana, India Medanta The Medicity Hospital, Gurgaon Full time**Executive** Operations Control Centre HOD To ensure seamless Service Delivery and Customer Satisfaction - Managing doctor appointments - Handling customer complaints and follow-ups - Handling calls - both inbound and outbound - Having knowledge of emergency codes to manage emergencies - Tracking and making recommendations for enhancing customer...
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Bpo Associate-freshers
1 week ago
Gurugram, Haryana, India The pathfinder Full time**Roles & Responsibilities**: - **Customer Service Support**: - Handle inbound and outbound customer calls, addressing customer inquiries, issues, and concerns. - Assist customers with product information, account inquiries, and troubleshooting. - Maintain professionalism and empathy while dealing with customer queries to ensure customer satisfaction. -...
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BPO Trade Settlement Analyst
1 week ago
Gurugram, India NTT DATA Full timeJob Description The Opportunity Our client is a leading global provider of asset and wealth management solutions. They provide investment processing, investment management, and investment operations solutions that help corporations, financial institutions, financial advisors, and ultra-high net-worth families create and manage wealth. At NTT DATA, we know...
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Bpo T&s Operations Associate
1 week ago
Gurugram, Haryana, India NTT DATA Full timePerforming daily end to end cash reconciliation activities that includes conducting analysis and recording transactions - Identifying reasons for variances in cash/assets through bank & custody statements and other supporting data. - Interacting with designated internal teams, bank, custody and advisors for missing trades /corporate actions/ other...