Bpo Supervisor

Our client is a leading global provider of asset and wealth management solutions. They provide investment processing, investment management, and investment operations solutions that help corporations, financial institutions, financial advisors, and ultra-high-net-worth families create and manage wealth. This team is currently seeking "AML/KYC Supervisor" to...

JOB DETAILS 1.Handle calls from customers or clients and provide them with a solution to their queries.2.He/She must show the willingness to learn new things every time and then. 3.Must discuss every matter with its supervisor or team leader to get any issue sorted 4.Giving a resolution to the customers or clients should be the whole and sole responsibility....

JOB DETAILS 1.Handle calls from customers or clients and provide them with a solution to their queries.2.He/She must show the willingness to learn new things every time and then. 3.Must discuss every matter with its supervisor or team leader to get any issue sorted 4.Giving a resolution to the customers or clients should be the whole and sole responsibility....

Job Title - Asst Manager BPO Supervisor 45 Hours Per week Job Type - Full-time Domain - Healthcare Insurance Location - NTT Data Gurgaon Reporting to - Director Manager Role Asst Manager will be responsible for all business delivery performance as per set SLA parameters of Disability claim process in healthcare insurance domain And must understand the...

JOB DESCRIPTION Position Title: Supervisor/Team Lead, Financial Transactions and Reconciliation Status: Full Time – Work from Office Hours: Monday – Friday, 9:00am - 5:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Financial Transactions Analysts and...

Roles and Responsibilities - Support the accomplishment of all contracted service level targets/agreements. - Manage monthly and ad-hoc agent coaching and feedback. - Assist in daily, weekly, and monthly quality assurance activities. - Provides day to day support to the team and handle first level escalations as they arise or are assigned. - Maintain a...

**Executive** Operations Control Centre HOD To ensure seamless Service Delivery and Customer Satisfaction - Managing doctor appointments - Handling customer complaints and follow-ups - Handling calls - both inbound and outbound - Having knowledge of emergency codes to manage emergencies - Tracking and making recommendations for enhancing customer...

**Roles & Responsibilities**: - **Customer Service Support**: - Handle inbound and outbound customer calls, addressing customer inquiries, issues, and concerns. - Assist customers with product information, account inquiries, and troubleshooting. - Maintain professionalism and empathy while dealing with customer queries to ensure customer satisfaction. -...

Job Description The Opportunity Our client is a leading global provider of asset and wealth management solutions. They provide investment processing, investment management, and investment operations solutions that help corporations, financial institutions, financial advisors, and ultra-high net-worth families create and manage wealth. At NTT DATA, we know...

Performing daily end to end cash reconciliation activities that includes conducting analysis and recording transactions - Identifying reasons for variances in cash/assets through bank & custody statements and other supporting data. - Interacting with designated internal teams, bank, custody and advisors for missing trades /corporate actions/ other...