Customer Service

7 days ago


Mohali Punjab, India Digital Dots Full time

**Job Title**: Customer Care Executive - Travel Process

**Location**: B&M (Onsite)

**Vacancies**: 25
**Joining Date**: 28-Aug-25

**Eligibility**:

- Graduates & Undergraduates can apply
- 50% Fresher & 50% Experienced hiring

**Salary Structure**:

- **Fresher**: ₹20,000
- **Non-Travel Exp. 6 Months**: ₹21,000
- **Non-Travel Exp. 1+ Year**: ₹23,000
- **Travel Exp. 6 Months**: ₹24,000
- **Travel Exp. 1+ Year**: ₹28,000

**Requirements**:

- Good communication skills (English must)
- Customer service orientation
- Flexible with rotational shifts & work environment

**Responsibilities**:

- Handle customer queries related to travel bookings & services
- Assist with ticketing, rescheduling, cancellations, and support requests
- Maintain high customer satisfaction and service quality
- Adhere to process compliance and productivity targets

**Perks & Benefits**:

- Attractive salary package with performance incentives
- Paid training provided

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹28,000.00 per month

**Benefits**:

- Provident Fund

**Education**:

- Bachelor's (required)

**Language**:

- English (required)
- Hindi (required)

**Location**:

- Mohali, Punjab (required)

Work Location: In person

**Speak with the employer**
+91 9999293239



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