Customer Service Representative

1 week ago


Mohali Punjab, India Mind map IT Solutions Full time

We are gauging for a customer service representative to handle customer concerns and to resolve any issues. The role involves evaluating customer inquiries, establishing complaints, and steering customer service across diverse contact platforms. Success in this position requires a calm demeanor in addressing troubled customers, as well as active experience functioning with computers.

**Responsibilities**:

- maintaining a fantastic, empathetic, and professional mind-set closer to clients always.
- Responding right away to purchaser inquiries.
- communicating with customers via various channels.
- Acknowledging and resolving customer complaints.
- knowing our products internal and out so that you can solution questions.
- Processing orders, bureaucracy, packages, and requests.
- keeping facts of consumer interactions, transactions, remarks, and court cases.
- communicating and coordinating with colleagues as necessary.
- providing feedback on the efficiency of the customer service process.
- handling a group of junior customer service representatives.
- make certain consumer pleasure and provide professional customer service.

**Requirements**:

- capacity to stay calm while clients are confused or dissatisfied.
- comfy using computer systems.
- revel in working with customer service.

**Job Types**: Full-time, Fresher

Pay: ₹9,959.91 - ₹40,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



  • Mohali, Punjab, India AB7 Solutions Full time

    **Customer Service Representative (Voice): - ** **Customer Service Representative (Chat): - ** **Customer Support Executive (Entry Level): - ** Job Role: Provide customer support and assistance. Resolve customer inquiries and complaints. **Job Types**: Full-time, Permanent Pay: From ₹12,000.00 per month **Benefits**: - Leave...


  • Mohali, Punjab, India TaskUs Full time

    As a customer service representative, your main job is to serve customers. Specific duties include: - Answering customer questions about the company, products, or services - Resolving customer complaints - Directing customers to the correct department or supervisor - Taking orders or processing payments - Making changes to customers' accounts - Handling...


  • Mohali, Punjab, India Yono entertainment pvt ltd Full time

    We are looking for Chat Support Representatives in Mohali Chandigarh region Must have knowledge about computer Typing speed should be 30 WPM **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental Pay: - Overtime pay - Performance bonus Application Question(s): - Have you worked as a...


  • Mohali, Punjab, India GNR Global Services Full time

    **Hiring Customer Service Representatives** **Domain**: - International BPO **Location**: - Mohali **Salary - 24000 to 33000** **Qualification**: 12th/Graduates/PG Good English skills Rotational shifts 5.5 working days only **Responsibilities**: Handle customer's queries through calls or chat Training will be given with salary **Interested can...


  • Mohali, Punjab, India Fateh Companies Full time

    **NTERNATIONAL CUSTOMER SERVICE (LOGISTICS)** Should be comfortable in **NIGHT & ROTATIONAL SHIFTS.** **!! WALK IN INTERVIEW !! WORK FROM OFFICE ONLY !!** **Responsibilities and Duties**: - CSR will be responsible for Tracing shipments. - Customer Service Representative will Provide constant visibility to client on their shipments. - Coordinate with...


  • Mohali, Punjab, India Soft Elevation Pvt. Ltd. Full time

    **Job Summary**: **Requirements**: - High school diploma or equivalent; associate or bachelor’s degree is a plus. - Proven customer support experience or experience as a client service representative. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and attention to detail. - Fluent Spoken English with Neutral Accent:...


  • Mohali, Punjab, India Soft Elevation Pvt. Ltd. Full time

    **Job Summary**: **Requirements**: - High school diploma or equivalent; associate or bachelor’s degree is a plus. - Proven customer support experience or experience as a client service representative. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and attention to detail. - Fluent Spoken English with Neutral Accent:...


  • Mohali, Punjab, India Everise Full time

    Company Overview Join us on our mission to elevate customer experiences for people around the world As a member of the Everise family you will be part of a global experience company that believes in being people-first celebrating diversity and incubating innovation Our dedication to our purpose and people is being recognized by our employees and the industry...


  • Mohali, India Wheel King Trans Haul Inc. Full time

    A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery...


  • Mohali, Punjab, India Integgral Corporate Service Full time

    **Role Description** This is a full-time on-site role for a Customer Service Representative.The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and delivering a superior customer experience on a day-to-day basis. **Qualifications** Customer Service Representatives and Customer...