
Customer Service Representative
4 weeks ago
Company Overview Join us on our mission to elevate customer experiences for people around the world As a member of the Everise family you will be part of a global experience company that believes in being people-first celebrating diversity and incubating innovation Our dedication to our purpose and people is being recognized by our employees and the industry Our 4 6 5 rating on Glassdoor and our shiny growing wall of Best Place to Work awards is a testament to our investment in our culture Through the power of diversity we celebrate all cultures for their uniqueness and strengths With 13 centers around the world and a robust work at home program we believe great things happen when we work with people who think differently from us Find a job you ll love today Position Purpose The Customer Service Representative CSR will provide outstanding service acting as the primary point of contact for customers regarding products and services related to client programs Associates will provide callers with thorough service that builds relationships resolves issues and increases overall trust and satisfaction in client s products and services Job Requirements Professionally handle a high volume of incoming calls Thoroughly and efficiently gather customer information assess and fulfill customer needs and educate customers where applicable regarding products and services listed above Ability to utilize and navigate multiple systems simultaneously Be dependable and meet all attendance requirements Resolve customer issues via one call resolution guidelines and or escalated process Meet or exceed company and client performance metrics Maintain a balance between company policy and client benefit in decision making Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers Responsible for call disposition or compiling and generating reports as required Ability to accept and embrace changes within the current business environment Qualifications 1 years of experience in customer service required ideally in the health care industry degree or appropriate education may be substituted for experience Stable work history Professional appearance Strong detail orientation and excellent communication listening skills Ability to pass all skill assessments including demonstrated experience with Microsoft applications Bilingual Spanish English skills a plus Demonstrated passion for excellence with respect to treating and caring for customers especially senior citizens Strong decision making and analytical abilities Ability to identify customer needs and clearly articulate products and services Schedule flexibility to include weekends evenings possible holidays and occasional overtime Highly developed sense of integrity and commitment to customer satisfaction Meet all attendance and dependability requirements Ability to type a minimum of 30 WPM Be a team player If you ve got the skills to succeed and the motivation to make it happen we look forward to hearing from you
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Customer Service Representative
3 days ago
Mohali, Punjab, India Mind map IT Solutions Full timeWe are gauging for a customer service representative to handle customer concerns and to resolve any issues. The role involves evaluating customer inquiries, establishing complaints, and steering customer service across diverse contact platforms. Success in this position requires a calm demeanor in addressing troubled customers, as well as active experience...
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Customer Service Representative
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Customer Service Representative
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Mohali, Punjab, India FITB Full timeHi Team,Below is the Job Description for Regional Language**:Requirements**: Education: Minimum 12th Pass Experience: Freshers Must be comfortable with rotational shifts and rotational week-offs. There will be 6 working days Language: Tamil, Telugu, Kannada, Malayalam, Bengali. **Responsibilities**: - Maintaining a positive, empathetic, and professional...
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Customer Service Representative
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Customer Service Representative
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Mohali, India SRP US Logistics Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...
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Mohali, Punjab, India ARDENS BUSINESS SOLUTIONS PRIVATE LIMITED Full timePosition: Customer Service Representative - Outbound Calling (HVAC Process) Number of Openings: 3 Experience Required: 1-2 years in outbound calling, preferably in a service-based or sales environment Salary Range: ₹30,000 - ₹35,000/month Working Hours: 10-hour shift, 6 days/week (US shift: 6:30 PM - 4:30 AM IST) Location: Mohali Office - On-site Key...
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Mohali, Punjab, India Void2one Solutions Full time**Job details**: - Job position**:Customer Service Representative (CSR)**: - Qualification: Diploma, Graduation, Post Graduation - **Experience: 1- 2 years in BPO/KPO**: - Job Location: Phase 8B Industrial area, Sec-74 Mohali, Punjab - Salary Package: 25-35k + Incentives - US shift, Work from office, Full-time Job - Cab facility available for both pick &...
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Customer Service Representative
2 weeks ago
Mohali, Punjab, India Fitelo Full time ₹ 2,64,000 per yearRole: Customer Service RepresentativeJob Type: Full-TimeLocation: Mohali/GurgaonAbout Fitelo:Fitelo is one of India's fastest-growing health-tech startups, revolutionizing how people approach weight loss and wellness. With a strong presence across India and globally, we help thousands achieve their health goals through personalized, AI-powered diet and...
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Customer Service Representative
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Mohali, India BootesNull Full timeWe are looking for a highly motivated customer service representative with excellent interpersonal and communication skills and excellent proficiency in computer operations to join our team, who will be responsible for a variety of support tasks: A) Answer phone calls and direct callers to the appropriate staff member; and take and delivering messages to...