Customer Service Representative
3 weeks ago
Company Overview Join us on our mission to elevate customer experiences for people around the world As a member of the Everise family you will be part of a global experience company that believes in being people-first celebrating diversity and incubating innovation Our dedication to our purpose and people is being recognized by our employees and the industry Our 4 6 5 rating on Glassdoor and our shiny growing wall of Best Place to Work awards is a testament to our investment in our culture Through the power of diversity we celebrate all cultures for their uniqueness and strengths With 13 centers around the world and a robust work at home program we believe great things happen when we work with people who think differently from us Find a job you ll love today Position Purpose The Customer Service Representative CSR will provide outstanding service acting as the primary point of contact for customers regarding products and services related to client programs Associates will provide callers with thorough service that builds relationships resolves issues and increases overall trust and satisfaction in client s products and services Job Requirements Professionally handle a high volume of incoming calls Thoroughly and efficiently gather customer information assess and fulfill customer needs and educate customers where applicable regarding products and services listed above Ability to utilize and navigate multiple systems simultaneously Be dependable and meet all attendance requirements Resolve customer issues via one call resolution guidelines and or escalated process Meet or exceed company and client performance metrics Maintain a balance between company policy and client benefit in decision making Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers Responsible for call disposition or compiling and generating reports as required Ability to accept and embrace changes within the current business environment Qualifications 1 years of experience in customer service required ideally in the health care industry degree or appropriate education may be substituted for experience Stable work history Professional appearance Strong detail orientation and excellent communication listening skills Ability to pass all skill assessments including demonstrated experience with Microsoft applications Bilingual Spanish English skills a plus Demonstrated passion for excellence with respect to treating and caring for customers especially senior citizens Strong decision making and analytical abilities Ability to identify customer needs and clearly articulate products and services Schedule flexibility to include weekends evenings possible holidays and occasional overtime Highly developed sense of integrity and commitment to customer satisfaction Meet all attendance and dependability requirements Ability to type a minimum of 30 WPM Be a team player If you ve got the skills to succeed and the motivation to make it happen we look forward to hearing from you
-
Customer Service Representative
7 days ago
Mohali, Punjab, India AB7 Solutions Full time**Customer Service Representative (Voice): - ** **Customer Service Representative (Chat): - ** **Customer Support Executive (Entry Level): - ** Job Role: Provide customer support and assistance. Resolve customer inquiries and complaints. **Job Types**: Full-time, Permanent Pay: From ₹12,000.00 per month **Benefits**: - Leave...
-
Customer Service Representative
5 days ago
Mohali, Punjab, India Mind map IT Solutions Full timeWe are gauging for a customer service representative to handle customer concerns and to resolve any issues. The role involves evaluating customer inquiries, establishing complaints, and steering customer service across diverse contact platforms. Success in this position requires a calm demeanor in addressing troubled customers, as well as active experience...
-
Customer Service Representative
2 weeks ago
Mohali, Punjab, India Yono entertainment pvt ltd Full timeWe are looking for Chat Support Representatives in Mohali Chandigarh region Must have knowledge about computer Typing speed should be 30 WPM **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental Pay: - Overtime pay - Performance bonus Application Question(s): - Have you worked as a...
-
Customer Service Representative
2 weeks ago
Mohali, Punjab, India GNR Global Services Full time**Hiring Customer Service Representatives** **Domain**: - International BPO **Location**: - Mohali **Salary - 24000 to 33000** **Qualification**: 12th/Graduates/PG Good English skills Rotational shifts 5.5 working days only **Responsibilities**: Handle customer's queries through calls or chat Training will be given with salary **Interested can...
-
Customer Service Representative
4 days ago
Mohali, Punjab, India Fateh Companies Full time**NTERNATIONAL CUSTOMER SERVICE (LOGISTICS)** Should be comfortable in **NIGHT & ROTATIONAL SHIFTS.** **!! WALK IN INTERVIEW !! WORK FROM OFFICE ONLY !!** **Responsibilities and Duties**: - CSR will be responsible for Tracing shipments. - Customer Service Representative will Provide constant visibility to client on their shipments. - Coordinate with...
-
Customer Service Representative
4 days ago
Mohali, Punjab, India Soft Elevation Pvt. Ltd. Full time**Job Summary**: **Requirements**: - High school diploma or equivalent; associate or bachelor’s degree is a plus. - Proven customer support experience or experience as a client service representative. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and attention to detail. - Fluent Spoken English with Neutral Accent:...
-
Customer Service Representative
2 weeks ago
Mohali, Punjab, India Baba Shri Chand Ji Enterprises Full time**Urgently requirement for Customer Service representative for International BPO in Voice Process,** **Qualification: Graduate (Must Have)** **Age : Min. 21 Years & Max 30 years** **Location: Mohali /Chandigarh** **Excellent Communication Skills required in English** **Immediate Joining** **Shift : Night Rotational ((Evening & Night)** **Salary: 20,...
-
Customer service representative
4 weeks ago
Mohali, India Rig Logistics Inc Full timeRIG Logistics is an asset-based carrier in Canada. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, and temperature-controlled goods RIG logistics invests time and support into its employees to provide them with the room to learn and...
-
Customer Service Representative
1 week ago
Mohali, India Wheel King Trans Haul Inc. Full timeA Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery...
-
Customer Service Representative
4 weeks ago
Mohali, India NetRTech Solutions LLP Full timeJob descriptionCompany DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionThis is a full-time role for a...
