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Customer Relationship Executive
3 weeks ago
**Job Summary**:
We are seeking a talented Customer Relationship Executive to build and maintain strong relationships with our customers for our company Humans of Animal Land from pet
- wellness industry.
**Responsibilities**:
- Resolve customer complaints and find creative solutions to customer problems
- Build rapport and relationships with customers to foster loyalty and repeat business
- Gather customer feedback and make recommendations for improving customer service
- Keep up-to-date with the latest products and services offered by the company
- Keep accurate records of customer interactions and transactions
- Collaborate with other teams within the company to ensure that customer needs are met
**Requirements**:
- Experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to handle difficult or emotional customer situations with empathy and professionalism
- Strong problem-solving skills and the ability to find creative solutions to customer problems
- Ability to multitask and prioritize effectively
- Familiarity with customer relationship management (CRM) software
- A passion for delivering excellent customer service
Pay: ₹200,000.00 - ₹400,000.00 per year
Schedule:
- Morning shift
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
