Customer Relationship Executive
1 week ago
Company Description
EduKyu specializes in providing high-quality educational and career development training programs tailored to the needs of students and working professionals. Partnering with prestigious universities, the organization offers industry-relevant courses and innovative academic solutions to help learners achieve their career aspirations and accelerate growth.
Role Description
This is a full-time, on-site role for a Customer Relationship Executive based in Noida. The Customer Relationship Executive will handle client interactions, provide exceptional customer service, and build long-term relationships with clients. Responsibilities include responding to client queries, managing customer accounts, ensuring satisfaction, and collaborating with internal teams to meet client needs efficiently.
Qualifications
- Proficiency in Client Relations, Customer Service, and Customer Satisfaction
- Strong skills in Business Relationship Management and maintaining lasting partnerships
- Excellent Communication skills, both verbal and written
- Ability to collaborate effectively with a team and maintain a result-oriented approach
- Prior experience in customer support or relationship-driven roles is a plus
- Problem-solving skills and a customer-centric mindset
- Bachelor's degree in Business Administration, Communications, or a related field
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