Customer Relationship Executive

5 days ago

Greater Noida, India G.K. WINDING WIRES LTD. Full time

Job Title : Customer Relationship Executive

Exp - 2 to 6 Years

Qualification: Graduate

Immediate Joiner

Job Role:
Managed customer relationships and provided exceptional customer service to ensure high levels of satisfaction.

Acted as a liaison between customers and the sales team, effectively addressing inquiries, resolving issues, and providing product information.

Maintained an organized customer database, accurately recording customer interactions, preferences, and feedback.

Collaborated with the marketing team to develop and implement customer retention strategies, resulting in improved customer loyalty and increased sales.

Conducted market research to identify customer needs, preferences, and trends, providing valuable insights to the sales and marketing teams.

Assisted in organizing and coordinating promotional events and campaigns to attract new customers and enhance brand awareness.

Regularly achieved and exceeded monthly sales targets through effective relationship management and upselling techniques.

Good Communication skills, confidence

**Job Type**: Fresher

**Salary**: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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