Front Office Assistant
8 hours ago
We are seeking a dynamic and versatile **Front Office Admin cum Telecaller** to join our team. This dual-role position requires excellent communication, multitasking, and organizational skills. As the first point of contact for our organization, you will handle front office responsibilities while effectively engaging with customers over the phone.
**Key Responsibilities**:
- **Front Office Administration**:
- Greet visitors and clients in a professional and friendly manner.
- Maintain office supplies, records, and a tidy reception area.
- Coordinate appointments and manage meeting schedules.
- **Telecalling Duties**:
- Make outbound calls to prospective clients/customers to promote products or services.
- Handle inbound inquiries, provide information, and address concerns.
- Maintain detailed call logs and customer records in the database.
- Follow up on leads and ensure customer satisfaction.
**Requirements**:
- Strong verbal and written communication skills in [specify languages].
- Proficiency in MS Office and basic computer operations.
- Customer-focused, with a pleasant and approachable demeanor.
- Ability to multitask and prioritize effectively in a fast-paced environment.
**Experience**: 1-2 years in a similar role preferred. Freshers with excellent communication skills are welcome to apply.
**Job Types**: Full-time, Permanent, Fresher
Pay: From ₹10,000.00 per month
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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