Customer Support Executive

2 weeks ago

Arasaradi HO Madurai Tamil Nadu, India Resource Man Power Full time

**Responsibilities**:
1. Call customers and effectively communicate project details.

2. Follow up with existing customers daily to maintain engagement and provide necessary support.

3. Maintain a comprehensive track record of customer interactions, follow ups and progress.

4. Lead and coordinate with the team to ensure efficient customer handling.

5. Address customer queries and provide resolutions in a professional manner.

6. Collaborate with internal teams to improve customer experience and satisfaction.

**Requirements**:
1. Strong verbal communication skills in English and Hindi.

2. Prior experience in customer support or tele-calling is preferred.

3. Ability to handle multiple customer interactions efficiently.

4. Good organizational and record-keeping skills.

5. A proactive and customer centric approach.

6. Team leading capabilities are a plus.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

Application Question(s):

- English and Hindi speakers is must.

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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