Customer Support Associate
6 days ago
**Location**: Madurai
**Role and responsibilities**:
- Address customer questions, provide information, and offer solutions to resolve problems or complaints
- Listen attentively to customer complaints, empathise with their concerns, and take appropriate steps to resolve the issues effectively.
- Guide customers on how to use a product effectively
- Maintain accurate records of customer interactions, including the details of inquiries, resolutions, and any follow-up actions taken.
- Collaborate with other teams within the organisation, such as technical support, sales, or product development, to ensure prompt and efficient resolution of customer issues.
- Provide customers with a positive and personalised experience, promoting customer loyalty and retention.
**Skill set expectations**:
- Excellent communication skills
**Schedule**:
- Rotational shift
**Experience**:
- Total work: 1 year (preferred)
- Customer service: 1 year (preferred)
- Freshers with excellent communication skills can apply
**Education **:Bachelor’s Degree
**No.of Vacancies **:2 Position
**Job Features**:
- Job Category
- Customer Support
- Job Type
- Full Time
- Job Location
- Madurai
-
Customer Support Associate
2 days ago
Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full timeA **customer support associate's** job role is to provide customer service, manage customer concerns, and build positive customer relationships: - Prepare for customer inquiries: Study products, services, and customer service processes Customer support associates should have strong interpersonal skills, be able to work independently and as part of a team,...
-
Customer Support Associate
2 weeks ago
Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full timeA customer service associate's job description includes: - Responding to customer inquiries: Answering customer questions, understanding their concerns, and resolving issues - Providing technical support: Troubleshooting product and service issues - Maintaining customer relationships: Keeping customers satisfied and managing their concerns - Recording...
-
Associate Customer Support
1 week ago
Madurai, India Talent Leads HR Solutions Full timePermanent Role at IT sector (Non Technical) **Location : Work from Home** **Role : Permanent** **Qualification : Any Degree** **Dept : Customer Support** **Designation : Junior Associate** **Skill : Communication Skills, Analytical Skills, Computer Skills** **Experience : 0 to 5 yrs** **Salary : 25000 to 35000** **Work shift : General** **Job...
-
Customer Service Associate
2 days ago
Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full timecustomer support associate language (Kannada) 13k-15k **Gather the Feedback from Customer & Maintain Long Lasting Relationship**. Handle inbound & Outbound calls from customers in a professional and courteous manner. Listen attentively to customer inquiries, concerns, and feedback. Provide accurate information and solutions to customer queries. **Job...
-
Customer Support Associate
6 days ago
Madurai, Tamil Nadu, India APPTIVO SOFTWARE PVT LTD Full timeGuide customers through product features, functionality, and best practices to maximize their use of the software. - Diagnose and troubleshot technical issues, escalating complex problems to higher level support or technical teams when necessary. - Identify common customer issues and collaborate with the product team to suggest improvements or new...
-
Customer Support Associate
1 week ago
Chennai, Tamil Nadu, India Cosmosoft technologies Full timecustomer support associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individua **Job Types**: Full-time, Permanent, Fresher Pay:...
-
Customer Support Associate
1 week ago
Chennai, Tamil Nadu, India Tech Mahindra Full timeJob Title: Customer Service Associate - Inbound Voice Location: Chennai (Work from Office) About the Role Salary - ₹3.0 LPA to ₹3.8 LPA (based on experience and current CTC) Eligibility - Education: Graduates or Postgraduates only - Minimum 1 year of experience in a BPO (Inbound Voice Process) - Excellent English communication skills (verbal and...
-
Customer Support Associate
3 weeks ago
Coimbatore, Tamil Nadu, India Avantor Full timeThe Opportunity Entry level position provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues Gather information to identify and assess nature of problem Record incident in a tracking system to maintain log of product issues for escalation and product development teams Typically...
-
Customer Support Associate
7 hours ago
Coimbatore, Tamil Nadu, India KGIS Full timeWe're Hiring: Senior Process Associate - International Voice Process Location: Coimbatore Are you an experienced professional in the International Voice Process domain? Join our vibrant team and work with a leading provider of US-based sales and home services support. Key Responsibilities: Handle inbound customer queries from US clients Promote and sell...
-
Customer Support Executive
2 weeks ago
Egmore, Chennai, Tamil Nadu, India Industrial Support Services Full time**Customer Support Executive** **Should have Good English communication skill** **Generating leads and Identifying buyers & suppliers (B2B).** **Negotiating and Renegotiating with customers and suppliers** **Any Degree** **Exp : 1 yr - 2 yrs** **Immediate Joining Preferred** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 -...