
Customer Support Associate
1 day ago
**Location**: Madurai
**Role and responsibilities**:
- Address customer questions, provide information, and offer solutions to resolve problems or complaints
- Listen attentively to customer complaints, empathise with their concerns, and take appropriate steps to resolve the issues effectively.
- Guide customers on how to use a product effectively
- Maintain accurate records of customer interactions, including the details of inquiries, resolutions, and any follow-up actions taken.
- Collaborate with other teams within the organisation, such as technical support, sales, or product development, to ensure prompt and efficient resolution of customer issues.
- Provide customers with a positive and personalised experience, promoting customer loyalty and retention.
**Skill set expectations**:
- Excellent communication skills
**Schedule**:
- Rotational shift
**Experience**:
- Total work: 1 year (preferred)
- Customer service: 1 year (preferred)
- Freshers with excellent communication skills can apply
**Education **:Bachelor’s Degree
**No.of Vacancies **:2 Position
**Job Features**:
- Job Category
- Customer Support
- Job Type
- Full Time
- Job Location
- Madurai
-
Associate Customer Support
4 days ago
Madurai, India Talent Leads HR Solutions Full timePermanent Role at IT sector (Non Technical) **Role : Permanent** **Qualification : Any Degree or BE** **Age : Below 25** **Dept : Customer Support** **Designation : Junior Associate** **Skill : Communication Skills, Analytical Skills, Computer Skills** **Experience : 0 to 2 yrs** **Salary : 25000 to 35000** **Work shift : General** **Job Type**:...
-
Customer Support Associate
3 days ago
Coimbatore, Tamil Nadu, India Avantor Full time**The**Opportunity**: Avantor is looking for a Customer Support Associate for the Quotes Management team. As an Entry-Level Quotes Management Associate, the associate will play a crucial role in supporting our sales team and customers by creating and managing quotations. They will assist with various inquiries and ensure that our customers receive accurate...
-
Customer Support Associate
8 hours ago
Chennai, Tamil Nadu, India Cosmosoft technologies Full timecustomer support associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individua **Job Types**: Full-time, Permanent, Fresher Pay:...
-
Customer Support Associate
2 days ago
Coimbatore, Tamil Nadu, India Ellix Hr Consulting Full timeJob role : Customer Support Associate Experience : 1-2yrs in online sales / chat process Location : Coimbatore, Tamil Nadu Industry : Jewellery Key Responsibilities: 1. Respond to customer inquiries and resolve issues promptly. 2. Provide product/service information and troubleshoot problems. 3. Document customer interactions and maintain accurate...
-
Customer Support Associate
1 day ago
Madurai, Tamil Nadu, India APPTIVO SOFTWARE PVT LTD Full timeGuide customers through product features, functionality, and best practices to maximize their use of the software. - Diagnose and troubleshot technical issues, escalating complex problems to higher level support or technical teams when necessary. - Identify common customer issues and collaborate with the product team to suggest improvements or new...
-
Associate Customer Support
4 days ago
Chennai, Tamil Nadu, India MoSahaya Full timeHiring for Tech Mahindra Please find the Job description below: - NO SALES/NO TARGET - ON Role - Associate Customer support - Nature of Job - Handling the queries of the customers - Rotational shift and rotational week off - Qualification: Any degree can apply - 6days working and 1 days Rotational off - Work from office - No contract / No bond - good...
-
Customer Support Associate
4 days ago
Coimbatore, Tamil Nadu, India LYFnGO Technologies Pvt Ltd Full timeJob Description: As a Customer Support Associate (Fresher), you will play a crucial role in delivering excellent customer service to our clients. This entry-level position is suitable for individuals who are enthusiastic, quick learners, and possess good communication skills in English. Proficiency in Hindi is optional, and the role is based in a Work From...
-
Customer Support Associate
4 days ago
Saidapet, Chennai, Tamil Nadu, India Snow Planners And Builders Full time**We are hiring!!!!** **Process: Customer support Associate - Malayalam / Kannada** **Location: Saidapet, Chennai** **Qualification: 12th / Diploma / Graduate** **Languages : English + Malayalam** **English + Kannada** **Salary - 11000 to 12500 Take home** **Shift: Day shift and Sunday weekoff** Roles and Responsibilities: Assist customers in...
-
Customer Support Associate
3 days ago
Chennai, Tamil Nadu, India SARA INFOTECH Full time**Job Title: Inbound Voice Process Associate** **Job Summary** **Key Responsibilities** - **Customer Interaction**: Answer incoming calls from customers, providing accurate information and courteous assistance. - **Issue Resolution**: Listen to customer concerns, identify the root cause of the problem, and provide effective solutions. Escalate complex...
-
Associate IT Customer Support Technician
8 hours ago
Chennai, Tamil Nadu, India KBR Full time**Title**: Associate IT Customer Support Technician **Key Responsibilities**: Receive, inspect, and record IT equipment deliveries, ensuring that all items match purchase orders and specifications. Store IT equipment and components in the warehouse, following proper storage protocols to prevent damage or loss. Maintain accurate inventory records and manage...