Customer Support Executive

4 days ago

Othakadai Madurai Tamil Nadu, India TeeLabs Apparel pvt Ltd Full time ₹ 1,80,000 - ₹ 2,50,000 per year

Position: Customer Support Executive

Location: Singampunari, Tamil Nadu

  • Free Accomodation for other location candidates

Job Type: Full-Time

Experience: 1-3 Years (Freshers with strong communication & coordination skills can apply)

Salary: Based on experience

About Teelabs Apparel Pvt Ltd:

Teelabs is a leading custom T-shirt manufacturer, delivering high-quality apparel to businesses and brands. We are looking for a Customer Support Executive to manage customer interactions and coordinate production processes efficiently.

Key Responsibilities:

Customer Support Duties:

  • Communicate with customers via phone, WhatsApp, and email regarding order updates.
  • Maintain customer records, track orders, and handle queries efficiently.
  • Ensure smooth coordination between customers and internal teams.
  • Provide order status updates at different production stages.
  • Handle complaints or concerns and resolve them professionally.

Production Coordination Duties:

  • Work closely with the production team to ensure timely execution of orders.
  • Monitor order progress from fabric procurement to final dispatch.
  • Assist in sample approvals and communicate with customers for feedback.
  • Coordinate with the quality check team before dispatch.
  • Ensure balance payments are collected before shipment.
  • Prepare dispatch details and share tracking information with customers.

Skills & Qualifications:

Good Communication Skills in Tamil & English (Hindi is a plus).

Experience in customer support, order management, or production coordination (Preferred).

Basic computer knowledge (Excel, WhatsApp Business, Email Handling).

Ability to multitask & stay organized in a fast-paced environment.

Team player with a problem-solving attitude.

What We Offer:

  • Competitive salary with performance-based incentives.
  • Training and mentorship for freshers to develop the necessary skills in B2B sales.
  • Opportunities for career growth and development.
  • A collaborative, dynamic, and innovative work environment.
  • Be part of a company with global expansion plans and a focus on excellence.
  • Free Accomodation for other location candidates

Job Type: Full-time

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Application Question(s):

  • Willing to relocate to Singampunari with company-provided accommodation? Yes / No / Maybe

Language:

  • English (Required)

Work Location: In person

  • Customer Support Executive

    2 weeks ago

    Teynampet, Chennai, Tamil Nadu, India Industrial Support Services Full time

    Customer Support Executive **Should have Experience in Customer Support / Tele Sales / TeleMarketing** **Minimum 3 Languages Required (Except Tamil)** **Exp : 1 yr - 3 yrs** **Immediate Joining Will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid time off - Provident...

  • Customer Support Executive

    1 week ago

    Guindy, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Looking Customer Support Executive** **Should have good communication skills in Tamil / English / Hindi** **Should have 2 yrs experience in Telesales / Customer Support** **Immediate Joiner will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Life...

  • Customer Support Executives

    19 minutes ago

    Madurai, Tamil Nadu, India Desirous Global Consulting Full time

    IT Full-Time Job ID: DGC00843 Madurai, Tamil Nadu 0-2 Yrs ₹1.8 - ₹2.75 Yearly **Job description**: - Support Executives will be responsible for providing efficient and polite support to customers. This comprises keeping clear and dynamic focus on enquiry decision, maintaining a friendly manner with all customers, valuing cultural diversity and ensuring...

  • Customer Support Executive

    1 week ago

    Madurai, Tamil Nadu, India KoinBX Full time

    **Job Summary**: We are looking for a Customer Support Executive who will be the first point of contact for our customers. You will be responsible for resolving queries, ensuring customer satisfaction, and providing a seamless support experience through various communication channels. **Key Responsibilities**: - Identify customer needs and assist them with...

  • Customer Support Executive

    2 days ago

    Madurai, India SURUL CHETTINAD AYURVEDIC Full time

    Company Description SURUL Chettinad Ayurvedic Personal Care & Wellness brings the timeless wisdom of Ayurveda to modern lifestyles with authenticity, purity, and trust. Rooted in Chettinad heritage, our formulations are handcrafted using 100% raw herbs and guided by age-old Ayurvedic texts. We believe in true wellness, which is why our products are free from...

  • Customer Support Executive

    7 days ago

    Chennai, Tamil Nadu, India Trask Full time

    Are you passionate about helping people and providing excellent customer service? Do you thrive in a fast-paced environment and enjoy problem-solving? If so, we have an exciting opportunity for you at Trask! We are currently looking for a Customer Support Executive to join our team and assist our customers with any questions or concerns they may have. As a...

  • Support Executive

    2 weeks ago

    Madurai, Tamil Nadu, India YENNES Infotec Full time

    **Job Profile**: - Should work on a daily Schedule/plan given by the Manager. - Convert/Closure on the leads generated by the Sales Coordinators. - Maintain Reports on: The status of calls and demo given, Customers met. - Maintain daily Report to the team head. - Monitor follow - ups on TSS (Product License expiry). - Give Product Demo based on customer...

  • Customer Support Executive

    7 days ago

    Karumathampatti, Coimbatore, Tamil Nadu, India HUEPress Full time

    A customer support executive's job description includes: - **Problem-solving**Customer support executives need to be able to identify problems, analyze situations, and find appropriate solutions. They should be resourceful, proactive, and able to think critically. - **Customer satisfaction**Customer support executives are responsible for ensuring customer...

  • Customer Support Executive

    7 days ago

    Coimbatore, Tamil Nadu, India Mobi Full time

    **Department** - Customer Support**Location** - Coimbatore, India**Role** - Customer Support Executive**Experience** - 2-4**Job Type** - Full-Time**Position Overview**: Position Overview: We are seeking a highly motivated and customer-focused individual to join our Fintech Customer Support team As a Customer Support Representative, you will play a crucial...

  • IT Customer Support Executive

    7 days ago

    Coimbatore, Tamil Nadu, India Bluekode solutions Full time

    We’re looking for a Customer Experience Executive who brings: - Minimum 1+ years of experience in **IT customer experience** or support role. - Proficiency in live chat and ticketing tools to manage and optimize support workflows. - Strong problem-solving skills with a customer-first approach. - Exceptional communication and interpersonal skills to...