
Customer Service Officer
6 days ago
**Job Summary**:
**Key Responsibilities**:
**Manage WhatsApp Groups** - Handle multiple customer groups, ensuring timely and professional responses.
**Order Assistance** - Process new orders, confirm details, and update customers on order status.
**Dispatch & Delivery Updates** - Share real-time dispatch and tracking details with customers.
**Payment Follow-ups** - Send reminders for pending payments and assist customers with payment-related queries.
**Customer Queries & Issue Resolution** - Address concerns, provide product details, and escalate issues when needed.
**Coordination with Sales Team** - Ensure smooth communication between customers and sales representatives.
**Maintain Records & Reports** - Keep logs of customer interactions, common concerns, and resolution status.
**Required Skills & Qualifications**:
Experience in customer service, preferably in B2B/B2C environments.
Strong communication skills.
Proficiency in using WhatsApp Business tools, CRM software, and basic Excel.
Ability to handle multiple chats efficiently and professionally.
Problem-solving mindset with a customer-first approach.
Pay: ₹180,000.00 - ₹240,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
Expected Start Date: 10/03/2025
-
Customer Service Officer
5 days ago
Byculla, Mumbai, Maharashtra, India Ruler Plastics Full time**Job Summary**: **Key Responsibilities**: **Manage WhatsApp Groups** - Handle multiple customer groups, ensuring timely and professional responses. **Order Assistance** - Process new orders, confirm details, and update customers on order status. **Dispatch & Delivery Updates** - Share real-time dispatch and tracking details with customers. **Payment...
-
Customer Service
2 weeks ago
Byculla, Mumbai, Maharashtra, India MEDTECH LIFE PVT. LTD. Full time**Key Responsibilities**: - Resolve customer complaints and issues with empathy and efficiency - Maintain detailed records of customer interactions, transactions, comments, and complaints - Provide accurate, valid, and complete information using the right methods/tools - Follow communication procedures, guidelines, and policies - Escalate unresolved issues...
-
Customer Service Associate
1 week ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...
-
Customer Service Associate kannada
5 days ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...
-
Customer Service Officer
2 weeks ago
Navi Mumbai, Maharashtra, India ASL Full time**Job title: Customer service officer** **International Process** **Salary - Up to 30k +Unlimited Incentives** **5 days working** **2 Rotational Week Off** **Work Hours - 8 (Rotational)** **HSC/Graduate** **Excellent Communication Skills** Roles: Handling customer queries on call International process Retention/customer service Voice process Inbound...
-
Customer Service Officer
1 week ago
Malad, Mumbai, Maharashtra, India Call2Connect pvt ltd Full time**ixamBee is hiring on behalf of Call2Connect** **About Us**: Call 2 Connect is a leading Information Technology Enabled Services (ITES) and BPO company. We offer world-class customer support solutions, back office & consultancy services through a network of over 1200 employees across offices in Mumbai, Patna and Bangalore. We deliver the entire spectrum of...
-
Customer Service Assistant
1 week ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeLooking for Immediate joiner. We have openings for multiple Customer service process Must have Minimum 6Month Customer service experience 8Hours a Shift - 1Day off per week Decent/Good Communication is required (English Mandatory) Pay: ₹17,000.00 - ₹22,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher...
-
Customer Service Associate malayalam Process
1 week ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...
-
Customer Service Officer
1 day ago
Pimpri-Chinchwad, Maharashtra, India Thinkitive Technologies Private Limited Full timeCertainly! Here’s a comprehensive job description for a Customer Service Officer position, which can be tailored to fit the specific needs of your organization or industry: - **Job Title: Customer Service Officer**: - **Location**: [Insert Location] - **Department**: [Insert Department] - **Reports To**: [Insert Reporting Manager's Title] - **Position...
-
Customer Service Officer
6 days ago
Mumbai, Maharashtra, India LRQA group Full timeJob ID:40156 Location:Mumbai: Solitaire Corporate Park Position Category:Administration/Business Support Position Type:Employee Fixed Term **Who are LRQA?** LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in...