Client Servicing Executive

**Job Title: Energetic Client Success Manager (Creative Communications)**

**About Nutcrackers**:
At Nutcrackers, we're passionate about crafting impactful creative communication solutions for our clients. We believe in fresh thinking, collaborative spirit, and delivering exceptional results. We're looking for an energetic and driven Client Success Manager to join our dynamic team and play a pivotal role in building strong client relationships and driving successful projects.

**Role Overview**:
As a Client Success Manager, you'll be the vital bridge between our creative team and our valued clients. You'll be responsible for understanding their needs, translating creative concepts, and ensuring projects are delivered on time and to the highest standards. Your ability to communicate effectively, plan meticulously, and follow through with unwavering commitment will be crucial to your success.

**Responsibilities & Duties**:

- **Client Relationship Management**:

- Build and maintain strong, trusted relationships with clients, acting as their primary point of contact.
- Proactively understand client goals and objectives, ensuring alignment with our creative strategies.
- Clearly and confidently present and explain creative communication ideas and strategies.
- Manage client expectations and address any concerns promptly and professionally.
- **Project Management & Execution**:

- Collaborate closely with the creative team to ensure seamless project execution.
- Develop detailed project plans, timelines, and budgets.
- Monitor project progress, identify potential roadblocks, and implement effective solutions.
- Ensure timely delivery of projects while maintaining exceptional quality.
- Conduct thorough follow-ups, and provide detailed reporting.
- **Industry Knowledge & Innovation**:

- Stay up-to-date with the latest trends and technologies in the creative communications industry.
- Bring fresh perspectives and innovative ideas to enhance client solutions.
- Contribute to a culture of continuous improvement and knowledge sharing.
- **Team Collaboration**:

- Foster a collaborative and supportive team environment.
- Effectively coordinate with internal teams to ensure project success.
- Maintain clear and consistent communication with all team members.

**Qualifications & Skills**:

- Proven experience in client service or account management, preferably within a creative agency or related field.
- Exceptional communication and interpersonal skills, with the ability to articulate complex ideas clearly and concisely.
- Strong organizational and project management skills, with a keen eye for detail.
- Excellent problem-solving abilities and a proactive, solution-oriented mindset.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent command of written and spoken English.
- Disciplined, honest, hardworking, and a quick learner.
- A passion for creative communication and a desire to deliver outstanding results.
- Ability to work in a fast paced enviroment.

**Key Attributes**:

- **Energetic & Enthusiastic**: You bring a positive and can-do attitude to every interaction.
- **Team Player**: You thrive in a collaborative environment and value teamwork.
- **Detail-Oriented**: You have a meticulous approach to planning and execution.
- **Results-Driven**: You are committed to achieving and exceeding client expectations.

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Shyam Nagar, Jaipur, Jaipur - 302018, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)