Client Services Manager

5 days ago

Civil Lines Jaipur Rajasthan, India Dot 'N' Dash Graphics Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Role Overview

Dot N Dash Graphics is a dynamic and creative Graphic and Web Design studio in Jaipur, specializing in delivering stunning visual solutions to our clients. With a passion for design excellence and a commitment to client satisfaction, we are looking for a Client Relationship Manager to join our team and elevate our client experience to new heights.

We're seeking a Client Service Manager to be the bridge between our clients and internal teams. The role focuses on relationship building, smooth project execution, and delivering outstanding client experiences.

Key Responsibilities

  • Act as the primary point of contact for clients.
  • Understand client goals and ensure timely delivery of projects.
  • Coordinate with internal teams for execution.
  • Handle client feedback, issues, and escalations.
  • Identify upselling and cross-selling opportunities.
  • Prepare client reports and performance updates.

Requirements

  • Graduate in Business/Marketing/Communications (or relevant field).
  • 3+ years in client servicing or account management.
  • Strong communication, multitasking, and problem-solving skills.
  • Proficiency in MS Office/CRM/project management tools.

Job Type: Full-time

Pay: From ₹25,000.00 per month

Ability to commute/relocate:

  • Civil Lines, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Client service management: 3 years (Required)

Language:

  • English (Required)

Work Location: In person

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