
Client Services Manager
4 days ago
Role Overview
Dot N Dash Graphics is a dynamic and creative Graphic and Web Design studio in Jaipur, specializing in delivering stunning visual solutions to our clients. With a passion for design excellence and a commitment to client satisfaction, we are looking for a Client Relationship Manager to join our team and elevate our client experience to new heights.
We're seeking a Client Service Manager to be the bridge between our clients and internal teams. The role focuses on relationship building, smooth project execution, and delivering outstanding client experiences.
Key Responsibilities
- Act as the primary point of contact for clients.
- Understand client goals and ensure timely delivery of projects.
- Coordinate with internal teams for execution.
- Handle client feedback, issues, and escalations.
- Identify upselling and cross-selling opportunities.
- Prepare client reports and performance updates.
Requirements
- Graduate in Business/Marketing/Communications (or relevant field).
- 3+ years in client servicing or account management.
- Strong communication, multitasking, and problem-solving skills.
- Proficiency in MS Office/CRM/project management tools.
Job Type: Full-time
Pay: From ₹25,000.00 per month
Ability to commute/relocate:
- Civil Lines, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Client service management: 3 years (Required)
Language:
- English (Required)
Work Location: In person
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