Dreamcast - Manager - Client Servicing
3 days ago
About the are a dynamic player in the event technology sector, specializing in creating engaging and immersive event experiences through innovative tech solutions.Operating on-site in India, we are committed to providing exceptional client servicing and cutting-edge event solutions that set industry benchmarks.If you are passionate about technology, client relationships, and the excitement of live events, this is your chance to join a growing, forward-thinking team.The Role: Client Servicing is a critical, client-facing role based in Jaipur.You will be the primary link between our clients and our innovative event technology solutions, managing the complete relationship lifecycle from strategy to execution.Key Relationship Management: Manage end-to-end client relationships by deeply understanding client needs and translating them into actionable event strategies related to Exhibitions, Conferences, and other large-scale events.- Cross-Functional Coordination: Serve as the central hub, coordinating seamlessly with cross-functional teams including technical, production, and creative to ensure the timely and high-quality delivery of all event solutions.- Event Execution Oversight: Oversee the planning and execution of events, ensuring all technical and logistical aspects align precisely with client expectations and industry standards.- Client Communication: Serve as the primary point of contact for clients, proactively addressing queries, managing expectations, and resolving issues promptly and professionally.- Performance & Improvement: Monitor event progress, gather comprehensive client feedback, and develop actionable insights to drive continuous improvement in service delivery and technology offerings.- Reporting & Documentation: Maintain comprehensive reports and meticulous documentation on client interactions, project status, and event outcomes.Skills & Must-Have (Required Experience: 3-5 Years)- Industry Experience: Proven experience in client servicing and account management within the event technology, Exhibitions, Conferences, or a closely related industry.- Communication & Relationship Building: Strong interpersonal and communication skills (verbal and written) with a demonstrable knack for building long-lasting, trust-based client relationships.- Project Management: Proven ability to manage multiple projects simultaneously and coordinate effectively with diverse internal and external teams under tight deadlines.Preferred Experience in planning and executing events or large-scale projects, with a functional understanding of event tech software and solutions.- Demonstrated problem-solving skills coupled with an analytical mindset and excellent attention to detail.- Familiarity with client feedback systems and performance metrics to effectively drive service improvements.Why Join Us?We offer a challenging yet rewarding environment where you can merge your passion for client service with the exciting world of event technology.You will have a direct impact on the success of high-profile events across India. (ref:iimjobs.com)
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Dreamcast - Account Manager - Event Tech
1 week ago
Jaipur, India Dreamcast Full timeAccount Manager - Event Tech is a comprehensive event-tech suite designed to help event leaders host scalable events, achieve high ROI, and deliver exceptional event experiences. The platform offers various advanced solutions for event optimization and attendee satisfaction. Trusted by renowned companies like Dell, PwC, and Johnson & Johnson, Dreamcast is...
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Jaipur, India Dreamcast Full timeCompany Description : Dreamcast is a comprehensive event-tech suite designed to help event leaders host scalable events, achieve high ROI, and deliver exceptional event experiences. Event organizers have complete control to optimize their events with advanced solutions, while attendees benefit from a secure and smooth event experience. Dreamcast is trusted...
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Jaipur, India Dreamcast Full timeAbout Dreamcast : Event-Tech Suite is our craft and our passion. At Dreamcast, with over a decade of experience organizing thousands of events, we know what it takes to create an unforgettable experience.Our team of tech-savvy professionals has developed the most trusted event tech suite, designed to cater to events of any size and type, from in-person...
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Dreamcast - Technical Lead - Full Stack
2 weeks ago
Jaipur, India Dreamcast Full timeRole OverviewAs a Technical Lead at Dreamcast, you will play a pivotal role in driving the technical direction, architecture, and implementation of complex systems. You will leverage your expertise in Node.js, NestJS, PHP, React, Vue.js, TypeScript, Microservices, and cutting-edge DevOps practices to build solutions that scale, perform, and innovate.Key...
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Technical Lead
3 weeks ago
Jaipur, India Dreamcast Full timeCompany Description Dreamcast is an event-tech suite designed to help event leaders host scalable events, achieve high ROI, and deliver exceptional event experiences on the go. Event organizers have complete control to optimize their events with advanced solutions, while attendees benefit from a secure and smooth event experience. Dreamcast is trusted by top...
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Technical Lead
1 week ago
Jaipur, Rajasthan, India Dreamcast Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionDreamcast is an event-tech suite designed to help event leaders host scalable events, achieve high ROI, and deliver exceptional event experiences on the go. Event organizers have complete control to optimize their events with advanced solutions, while attendees benefit from a secure and smooth event experience. Dreamcast is trusted by top...
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Project Manager
5 days ago
Jaipur, India Dreamcast Full timeJob Description About Dreamcast Event-Tech Suite is our craft and our passion. At Dreamcast, with over a decade of experience organizing thousands of events, we know what it takes to create an unforgettable experience.Our team of tech-savvy professionals has developed the most trusted event tech suite, designed to cater to events of any size and type, from...
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Senior Software Developer
1 week ago
Jaipur, Rajasthan, India Dreamcast Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCompany DescriptionDreamcast is an event-tech suite that helps event leaders host scalable events, achieve high ROI, and deliver exceptional event experiences. The suite offers advanced solutions for registration and ticketing, WhatsApp automation, cashless payment systems, check-in and badging, turnstile access, content streaming, event CRM, AI matchmaking,...
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Dreamcast - Manager - Customer Success
1 week ago
Jaipur, India Dreamcast Full timeAbout The Opportunity:- We are a dynamic player in the event technology sector, specializing in creating engaging and immersive event experiences through innovative tech solutions.- Operating on-site in India, we are committed to providing exceptional client servicing and cutting-edge event solutions that set industry benchmarks. Role & Responsibilities:-...
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Content Writer
1 week ago
Jaipur, Rajasthan, India Dreamcast Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionDreamcast is a comprehensive event-tech suite designed for event leaders, helping them host scalable events, achieve high ROI, and deliver exceptional event experiences. Our advanced solutions give event organizers complete control to optimize registrations, ticketing, and overall event management. With features like WhatsApp Automation,...
