Client Relationship Executive

4 days ago


Jaipur Rajasthan, India ViralChilly Full time

We are seeking a **Client Relationship Executive** who will serve as the key link between our clients and internal teams. This role is ideal for someone who thrives on building strong client relationships, ensuring smooth communication, and coordinating effectively with the SEO, PPC, and Development teams. Flexibility to manage late-night calls and handle multiple clients efficiently is essential.

**Key Responsibilities**:
Act as the primary point of contact for assigned clients, ensuring clear and consistent communication.

Conduct and manage post-sales client calls to understand ongoing requirements and expectations.

Translate client needs into actionable tasks for internal teams (SEO, PPC, and Development).

Coordinate task allocation, monitor progress, and ensure timely delivery of all client deliverables.

Maintain transparency with clients by providing regular updates, reports, and addressing queries promptly.

Foster strong client relationships through proactive engagement and issue resolution.

Keep detailed records of client interactions, project status, feedback, and follow-ups.

**Requirements**:
Basic understanding of digital marketing concepts, including **SEO, PPC, and web development**.

Excellent **communication and relationship management** skills.

Ability to work in flexible shifts, including **late-night client interactions** when required.

Strong organizational skills with the ability to handle multiple projects simultaneously.

A proactive, detail-oriented, and team-driven attitude.

Prior experience in **client servicing, account management, or digital marketing** is preferred.

**Why Join Us?**:
Opportunity to work with **diverse clients and projects** across the digital marketing space.

Collaborative and supportive team culture with continuous learning opportunities.

Direct exposure to **SEO, PPC, and Development** teams to enhance your skill set.

Room for professional growth and advancement within a dynamic organization.



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