CRM Executive

18 hours ago

Ahmedabad Gujarat, India Savvy Realty Creators LLP Full time

As Executive - CRM you shall be responsible for managing client relationships, ensuring customer satisfaction, and supporting sales teams in handling pre
- and post-sales activities. The role involves maintaining customer databases, coordinating with internal teams, and providing timely updates and support to clients throughout their property purchase journey.

**Location**: Shapath 4, Ahmedabad

**Job Title**: Executive - CRM

**Key Responsibilities**:

- **Customer Relationship Management**:
1. Handle inbound and outbound calls with clients regarding project details, site visits, and documentation.

2. Maintain long-term relationships with clients by providing regular follow ups and updates.

3. Act as the primary point of contact for client queries, grievances, and escalations.
- **Sales & Pre-Sales Support**

1. Assist sales teams with lead follow-ups, nurturing, and conversions.

2. Coordinate with clients for site visits and property walkthroughs.

3. Provide clients with accurate information about properties, payment plans, and project status.
- **Post-Sales Coordination**

1. Manage customer onboarding after booking, including documentation and agreement formalities.

2. Coordinate with Finance and Legal teams for loan processing, payment schedules, and registration.

3. Track customer payments, send reminders, and ensure timely collections.
- **Database & Reporting**

1. Maintain and update CRM software with client interactions, lead status, and follow-up schedules.

2. Generate daily/weekly reports on leads, site visits, conversions, and client feedback.

3. Ensure data accuracy and provide insights to management for process improvement.
- **Cross-Department Coordination**

1. Liaise with marketing, sales, finance, and operations teams to ensure smooth customer experience.

2. Support in planning customer engagement activities, events, and handover ceremonies.

**Qualification, Skills & Competencies**:

- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 1-3 years of experience in CRM, Customer Support, or Sales (real estate preferred).
- Strong communication and interpersonal skills.
- Knowledge of real estate sales cycle, RERA guidelines, and documentation. Good organizational and follow-up abilities.
- Familiarity with property transactions, legal paperwork, and home loan processes is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Ahmadabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- real estate: 1 year (required)

Work Location: In person

  • CRM Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Elrising Technology Services Pvt. Ltd. Full time

    **Job Summary**: **Key Responsibilities**: - **Customer Engagement & Retention**: - Develop and execute CRM strategies to engage and retain customers through personalized communication. - Manage customer loyalty programs, ensuring customers remain active and engaged with the brand. - Identify opportunities for upselling, cross-selling, and repeat...

  • CRM Executive

    5 days ago

    Bopal, Ahmedabad, Gujarat, India Sakariya Group Full time

    **Designation**: Sr. Executive - Client Service/ Assistant Manager - Client Service **Experience**: Min. 2-3 years in real estate CRM **Major JD**: **CRM System Management**: Oversee the day-to-day management of the CRM system, ensuring it is functioning optimally and data is accurately recorded and maintained. Customize CRM workflows and processes to...

  • CRM Executive

    18 hours ago

    Ahmedabad, Gujarat, India Shilp Group Full time

    **Job Title - CRM Executive - Real Estate** **Role Overview**: **Responsibilities**: - Build and nurture strong customer relationships, understanding their needs and preferences. - Handle customer queries, concerns, and feedback promptly and professionally. - Collaborate with internal teams to ensure the smooth execution of promised services. - Maintain...

  • CRM Executive

    1 week ago

    Ahmedabad, Gujarat, India Lattzen Innovation Full time

    Client Relationship Building: Regularly connect with existing customers to ensure they are satisfied with products/services and to keep them informed about new offerings. - Site Visits & Customer Meetings: Personally visit top customers to maintain face-toface relationships, understand challenges they’re facing, and discuss upcoming needs or projects -...

  • IT Sales Executive

    5 days ago

    Ahmedabad, India DaeBuild CRM Software Full time

    We are looking for IT Sales Executives ( Inside Sales ) who has - 2 - 3 years of Experience in Full Sales Lifecycle - Generating leads, making cold calls and handle Demos /presentations. - Use sales experience to close deals - Identify opportunities,challenges and create strategies to maximize software sales. - Good written and verbal communication - Good...

  • CRM Executive

    1 week ago

    Ahmedabad, Gujarat, India Zolex Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionZolex, a division of Zeeta Electricals Engineering Pvt. Ltd, operates a state-of-the-art production facility equipped with automatic and semi-automatic power presses to produce copper lugs, connectors, cable glands, and SS cable ties. We serve a diverse customer base spanning over 25 countries, including regions in the Middle-East, South...

  • CRM/cpm Executive

    1 week ago

    Ahmedabad, Gujarat, India SIMPOLO VITRIFIED PVT. LTD Full time

    **Sales Operations & CRM Support** - Coordinate with stakeholders (Sales Team & IT Team) for development of **Field Force Management functions** on the CRM portal. - Support the Sales Team in portal operations manage training & ensure effective utilization of portals. - Manage **Territory Mapping** based on Sales Teams’ functional areas across all...

  • CRM Executive

    2 weeks ago

    Ahmedabad, Gujarat, India tyb eduzone Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    we are hiring CRM Executive. will are offering work from home but only in ahmedabad location.Job Types: Full-time, FresherPay: ₹15, ₹25,000.00 per monthWork Location: In person

  • CRM Executive

    6 days ago

    Bhestan, Surat, Gujarat, India Acme creation Pvt.LTD Full time

    Job Title: CRM Executive - Customer Support & Services Location: Surat | Full-time Experience: 1-3 Years (Freshers with strong communication may apply) **Salary**: ₹15,000 - ₹22,000 per month (based on experience) **Job Description**: We are looking for a CRM Executive to handle customer calls and provide support for order status, dispatch, and...

  • CRM Executive

    1 week ago

    Navrangpura, Ahmedabad, Gujarat, India Artem Healthtech Full time ₹ 8,88,000 - ₹ 36,00,000 per year

    Key Responsibilities:Work on leads provided by the digital marketing team and focus on conversion.Understand client requirements and align them with company offerings.Handle client calls, emails, WhatsApp, Indiamart, and virtual demos for presales support.Coordinate with internal teams for pricing, solution design, and delivery timelines.Maintain and update...