CRM Executive

2 weeks ago


Bhestan Surat Gujarat, India Acme creation Pvt.LTD Full time

Job Title: CRM Executive - Customer Support & Services

Location: Surat | Full-time

Experience: 1-3 Years (Freshers with strong communication may apply)

**Salary**: ₹15,000 - ₹22,000 per month (based on experience)

**Job Description**:
We are looking for a CRM Executive to handle customer calls and provide support for order status, dispatch, and after-sales service. The role involves coordinating with internal teams to ensure timely resolution and customer satisfaction.

Key Responsibilities:

- Attend and resolve customer calls/messages
- Share order and dispatch updates
- Coordinate with sales, dispatch & production teams
- Maintain CRM records
- Collect and share customer feedback

**Requirements**:

- Good communication skills (Hindi/English/Gujarati)
- Basic computer knowledge (CRM, WhatsApp Web, Google Sheets)
- Customer-oriented with a problem-solving mindset

Timings: Monday to Saturday, 9:30 AM to 6:30 PM

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person



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