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Outbound Sales Representative

2 weeks ago

Mohali Punjab, India ARDENS BUSINESS SOLUTIONS PRIVATE LIMITED Full time

Key Responsibilities
- Initiate outbound calls to customers for various purposes, including:

- Scheduling and confirming service appointments.
- Following up on previous service calls or inquiries.
- Promoting and explaining membership plans and special offers.
- Conducting customer satisfaction surveys.
- Accurately record and update customer information, call dispositions, and service details

in CRM platforms.
- Adhere to call scripts and company guidelines to ensure consistent and high-quality

customer interactions.
- Maintain a high level of product and service knowledge to effectively assist customers.
- Meet daily and weekly targets for outbound calls, appointments scheduled, or

membership enrollments.

Required Qualifications
- Educational Qualification: Graduate & above.
- Experience: 1-2 years of experience in an outbound call center role, preferably in a

service-based or sales environment.
- Communication Skills: Excellent verbal and written communication skills in English, with

clear and professional phone etiquette.
- Technical Proficiency: Basic computer literacy and ability to navigate CRM systems and

other call center tools.
- Customer Focus: Strong commitment to providing excellent customer service.
- Work Ethic: Ability to work independently and as part of a team, demonstrating a

proactive and results-oriented approach.

Preferred Qualifications
- Prior experience in the HVAC, home services, or membership-based sales domain.
- Familiarity with CRM systems like Service Titan or similar Apps.

Pay: ₹30,000.00 - ₹50,000.00 per month

Application Question(s):

- outbound calls experince ,
- international sales experince

**Experience**:

- 10years: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person