Call Center Customer Service Representative

**Job Overview**: As a Call Center Executive, you will be responsible for handling inbound and outbound customer calls, providing excellent customer service, and resolving customer inquiries or complaints. You will represent our company as the first point of contact for customers, ensuring their concerns are addressed promptly and professionally. **Key...

**Call Center Team Leader** (TL) **Location**: Kochi **Salary**: ₹30,000 - ₹34,000 per month **Gender**: Male/Female **Languages**: Hindi and English (Proficiency in both required) **Key Responsibilities**: - Lead, motivate, and manage a team of customer service agents. - Monitor call quality and performance to ensure compliance with company...

**Call Center Quality Analyst** (QA) **Location**: Kochi **Salary**: ₹30,000 - ₹34,000 per month **Gender**: Male/Female **Experience**: 1+ years in a Call Center QA role **Key Responsibilities**: - Monitor and evaluate calls for quality assurance and compliance with company policies. - Provide feedback to agents on their performance and suggest...

We are looking for Call Center Executive for Kochi office. Graduate with good fluency in English speaking essential along with computer knowledge. Answer queries professionally to provide information about products and services. Identify the needs of the clients through interaction. Keep records of customer interactions, details of inquiries. Update the...

**JOB DESCRIPTION** - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet...

Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...

**Job Summary** Our growing retail business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual with fluent English and Hindi communication skill who can listen to customer service issues and then offer quick and accurate assistance to customers. **Responsibilities and Duties** -...

**JR CRE // CALL CENTER // AGE LIMIT: 28 //ANY DEGREE // JOB LOCATION: KOCHI**: - **FRESHERS AND EXPEREINCE CANDIDATES CAN APPLY**: - **CALL CENTER // DAY AND NIGHT SHIFT// GOOD SALARY AND GOOD INCENTIVE** **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Schedule: - Day...

Responsibilities: Handle Inbound Calls: Answer incoming calls from customers regarding inquiries, complaints, product information, or general assistance. Make Outbound Calls: Initiate outbound calls to follow up on inquiries, resolve issues, conduct surveys, or provide updates as needed. Customer Service: Provide exceptional customer service by addressing...

Wanted Call center executive min six month experience Pay: ₹12,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental Pay: - Performance bonus - Yearly bonus **Language**: - Hindi (preferred) Work Location: In person