Call Center Customer Service Representative

**Call Center Team Leader** (TL) **Location**: Kochi **Salary**: ₹30,000 - ₹34,000 per month **Gender**: Male/Female **Languages**: Hindi and English (Proficiency in both required) **Key Responsibilities**: - Lead, motivate, and manage a team of customer service agents. - Monitor call quality and performance to ensure compliance with company...

We are hiring **Call center experts ( Business Development)** - Minimum 1 year of calling experience in Sales Call Center. - Proven experience as telesales representative or other sales/customer service role - Credit card sales executives more preferred - Immediate Joining - Work Location - Kochi | Kerala - Attractive salary + incentives **Salary**: From...

The Call Center Executive is responsible for handling inbound and outbound customer calls efficiently, providing accurate information, resolving issues, and ensuring a high level of customer satisfaction. The role requires good communication skills, patience, and the ability to multitask in a fast-paced environment.Key Responsibilities:Handle incoming and...

**Call Center Quality Analyst** (QA) **Location**: Kochi **Salary**: ₹30,000 - ₹34,000 per month **Gender**: Male/Female **Experience**: 1+ years in a Call Center QA role **Key Responsibilities**: - Monitor and evaluate calls for quality assurance and compliance with company policies. - Provide feedback to agents on their performance and suggest...

Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...

**JOB DESCRIPTION** - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet...

Job Title: Call Centre Executive (Male)Department: Customer Experience / Call CentreLocation: [Specify – e.g., Kochi / Regional Office]Reports To: Call Centre Manager / Customer Experience LeadExperience Required: Minimum 1 year in Call Centre or Customer Support OperationsAbout the RoleThe Call Centre Executive (Male) will be responsible for...

Job Title: Call Centre Executive (Male) Department: Customer Experience / Call CentreLocation: (Specify – e.g., Kochi / Regional Office)Reports To: Call Centre Manager / Customer Experience LeadExperience Required: Minimum 1 year in Call Centre or Customer Support OperationsAbout the Role The  Call Centre Executive (Male) will be responsible for managing...

Job Title: Call Centre Executive (Male)Department: Customer Experience / Call CentreLocation: [Specify – e.g., Kochi / Regional Office]Reports To: Call Centre Manager / Customer Experience LeadExperience Required: Minimum 1 year in Call Centre or Customer Support OperationsAbout the RoleThe Call Centre Executive (Male) will be responsible for...

Job Title: Call Centre Executive (Male)Department: Customer Experience / Call CentreLocation: [Specify – e.g., Kochi / Regional Office]Reports To: Call Centre Manager / Customer Experience LeadExperience Required: Minimum 1 year in Call Centre or Customer Support OperationsAbout the RoleThe Call Centre Executive (Male) will be responsible for...