Call Center Executive
2 days ago
Job Title: Call Centre Executive (Male)Department: Customer Experience / Call CentreLocation: [Specify – e.g., Kochi / Regional Office]Reports To: Call Centre Manager / Customer Experience LeadExperience Required: Minimum 1 year in Call Centre or Customer Support OperationsAbout the RoleThe Call Centre Executive (Male) will be responsible for managing inbound and outbound customer interactions across the Group’s Automotive and FMCG divisions. The role requires strong communication, customer service, and coordination skills to ensure an exceptional customer experience and smooth operational support between business teams and clients.Key ResponsibilitiesHandle inbound and outbound calls for both Automotive and FMCG verticals, including customer queries, product/service information, and feedback collection.Conduct service reminders, lead follow-ups, and post-service/customer satisfaction calls.Manage daily call logs and data entries accurately in CRM or internal systems.Coordinate with respective departments (Sales, Service, Delivery, CRM, Logistics, etc.) to ensure timely updates and issue resolution.Support campaigns, promotions, and customer communication drives initiated by management.Maintain daily and weekly reports on call performance, follow-ups, and closures.Escalate customer concerns appropriately to ensure swift and professional resolution.Ensure compliance with company communication standards and customer service protocols.Key Skills & CompetenciesExcellent verbal communication skills in Malayalam, English, and Hindi.Strong customer engagement and problem-solving ability.Proficiency in MS Office, CRM tools, or call management software.Ability to handle volume-based targets with quality and professionalism.Good coordination and teamwork skills.QualificationsGraduate / Diploma in any discipline.Minimum 1 year of experience in call centre, telecalling, or customer service roles — preferably in Automotive, FMCG, or Retail sectors.
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Call Center Executive
3 days ago
Kochi, India WohlPhysio International Physiotherapy Clinic Full time**Job Title: Call Center Executive** As a Call Center Executive, your primary responsibility will be to handle inbound and outbound calls from customers in a professional and courteous manner. You will serve as the first point of contact for customers seeking assistance, information, or resolution to their inquiries or concerns. **Key...
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Call Center Executive
16 hours ago
Kochi, India Nilufer Aesthetics Private Limited Full timeUrgent joining for Call center executive - female only - call center /telecalling/tele-marketing-expereince prefered - Location - Chakkaraparambu, kochi - Fluent in english * **Salary**: ₹15,000.00 per month Schedule: - Day shift Supplemental pay types: - Overtime pay Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to...
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Call Center Executive
16 hours ago
Kochi, India EDEN CAREER GUIDANCE & HR SOLUTIONS Full timeCALL CENTER EXECUTIVE - QUALIFICATION : ANY DEGREE PASSED - EXPERIENCE : 6 MONTHS PLUS EXPERIENCE - SALARY : 15K TO 25K - AGE LIMIT : 35 - JOB LOCATION : KOCHI/ ALL KERALA **Salary**: ₹15,000.00 - ₹25,000.00 per month Supplemental pay types: - Performance bonus Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate...
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Call Center Executive
3 days ago
Kochi, India 33 Holdings Global Full time**Job Title - Associate - call enter** **Experience Requirement** - Bachelor Degree. - 1 years of Proven experience as call center or similar position - Proficient in MS Office and call center equipment/software programs. **JOB PURPOSE**: To promptly respond to the calls and resolving the Query as per the need. **Role and Responsibilities**: - Develop...
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Call Center Executive
3 days ago
Kochi, India EDEN CAREER GUIDANCE & HR SOLUTIONS Full timeCall Center Executive - Qualification: Any Degree Passed / Diploma - Job Location: Kochi / All Kerala - Age Limit: 30 **Job Types**: Full-time, Permanent **Salary**: ₹17,500.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Performance bonus - Yearly...
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Call Center Executive
1 week ago
Kochi, Kerala, India Covermatch Private Limited Full timeWe are looking for Call Center Executive for Kochi office. Graduate with good fluency in English speaking essential along with computer knowledge. Answer queries professionally to provide information about products and services. Identify the needs of the clients through interaction. Keep records of customer interactions, details of inquiries. Update the...
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Call Center Executive
3 hours ago
Kalamassery, Kochi, Kerala, India INDEL AUTOMOTIVE PRIVATE LTD Full time ₹ 1,20,000 - ₹ 2,40,000 per yearThe Call Center Executive is responsible for handling inbound and outbound customer calls efficiently, providing accurate information, resolving issues, and ensuring a high level of customer satisfaction. The role requires good communication skills, patience, and the ability to multitask in a fast-paced environment.Key Responsibilities:Handle incoming and...
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Call Center Executive
16 hours ago
Kochi, India Chris Johnson Business IT Solutions Full time**Roles & Responsibilities**: - Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers...
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Call Center Executive
3 days ago
Kochi, Kerala, India Luxon TATA Full timeFreshers can apply - Handling customer complaints and taking service booking - Meeting daily/monthly targets allocated - Better career opportunities **Salary**: ₹12,500.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus **Experience**: -...
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Call Center Executive
1 day ago
kochi, India Autobahn Corporation Full timeJob Title: Call Centre Executive (Male)Department: Customer Experience / Call CentreLocation: [Specify – e.g., Kochi / Regional Office]Reports To: Call Centre Manager / Customer Experience LeadExperience Required: Minimum 1 year in Call Centre or Customer Support OperationsAbout the RoleThe Call Centre Executive (Male) will be responsible for...
