Customer Support Executive

Work Type: Work from OfficeRoles & Responsibilities:Handle inbound and outbound customer queries regarding our software products via phone, email, and chat.Provide technical assistance, troubleshooting, and solutions to client issues in a timely manner.Work closely with the technical team to escalate and resolve complex issues.Document customer interactions,...

Roles & Responsibilities Step 1: Enquiry Leads Received - Source: Missed Call, WhatsApp updated - Source: Branding & Promotions updated All enquiries into App Lead Handling by Executive - Executive will call the enquiry leads - Each lead will be marked as one of the following: - Invalid - Callback Required - Scheduled Appointment - All leads will be...

**JOB DESCRIPTION**: We are looking for a passionate and experienced/Fresher to join us as a Customer Support Executive. **Key Responsibilities**: - Assist students in understanding project requirements, research methodologies, and available resources. - Guide students through the process of selecting topics, preparing documentation, and implementing...

Key Responsibilities: - Provide technical assistance, troubleshooting, and solutions to client issues in a timely manner. - Work closely with the technical team to escalate and resolve complex issues. - Document customer interactions, feedback, and resolutions in the CRM system. - Guide customers on software installation, features, and usage. - Ensure...

Key Responsibilities: - Provide technical assistance, troubleshooting, and solutions to client issues in a timely manner. - Work closely with the technical team to escalate and resolve complex issues. - Document customer interactions, feedback, and resolutions in the CRM system. - Guide customers on software installation, features, and usage. - Ensure...

Work Type Work from Office Roles Responsibilities Handle inbound and outbound customer queries regarding our software products via phone email and chat Provide technical assistance troubleshooting and solutions to client issues in a timely manner Work closely with the technical team to escalate and resolve complex issues Document customer interactions...

**Key Responsibilities** - Provide accurate information about products, services, and policies. - Resolve customer complaints and ensure timely follow-up. - Record customer interactions, feedback, and issues in the support system. - Escalate unresolved issues to the appropriate internal teams. - Maintain high levels of customer satisfaction by offering...

.???? Hiring: Delivery Head – P&C Domain (VP – Technology – EMEA) | Xceedance | Gurgaon???? Location: Gurgaon (preferred) / Noida ???? Budget: Up to ₹1 Cr (including 20% variable) ???? Geography: EMEA (UK & Europe focus) ???? Client: XceedanceAbout XceedanceXceedance is a global provider of consulting, managed services, technology, and data sciences...

JOB DESCRIPTION:We are looking for a passionate and experienced/Fresher to join us as a Customer Support Executive.Key Responsibilities: Provide prompt and professional customer support to students and Ph.D. scholars via phone, email, and chat. Assist students in understanding project requirements, research methodologies, and available resources....

JOB DESCRIPTION Key Responsibilities Handle inbound and outbound customer queries regarding our software products via phone email and chat Provide technical assistance troubleshooting and solutions to client issues in a timely manner Work closely with the technical team to escalate and resolve complex issues Document customer interactions ...