Customer Support Executive

7 hours ago

Tirupati, Andhra Pradesh, India Young Minds Technology Solutions Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Work Type: Work from Office

Roles & Responsibilities:

  • Handle inbound and outbound customer queries regarding our software products via phone, email, and chat.
  • Provide technical assistance, troubleshooting, and solutions to client issues in a timely manner.
  • Work closely with the technical team to escalate and resolve complex issues.
  • Document customer interactions, feedback, and resolutions in the CRM system.
  • Guide customers on software installation, features, and usage.
  • Ensure customer satisfaction by providing prompt and efficient support.
  • Assist in preparing FAQs, user manuals, and helpdesk content.

Requirements:

Education: Any graduate (preferred in IT, Computer Science, or related fields).

Experience: 1-3 years of experience in customer support, preferably in a software/IT product company.

Language Proficiency: Must be fluent in at least one or more languages (Hindo,Tamil, Telugu, Kannada, and Malayalam) along with English.

Technical Knowledge: Basic understanding of software applications, troubleshooting, and IT support.

Soft Skills: Strong communication, problem-solving, and customer-handling skills.

Tools: Experience with CRM software, ticketing systems, and remote desktop tools is a plus

Apply now on or

HR), ,

Disclaimer :

During the course of your candidature and/or on successful conversion to employment, the Company may retain a third party to conduct a background check on you covering, among other things, your education, previous employment(s), achievements listed on your resume/CV, criminal history, etc. By applying to any job you hereby agree to execute such forms as may be required by the Company and/or the third party to facilitate such background checks. You also acknowledge and agree that your employment with YMTS,INDIA is subject to your receiving a clean background verification report. YMTS INDIA reserves the right to revoke your offer and/or terminate your employment on the basis of an adverse report.

Interview
Process
Application

Our user-friendly career section enables you to apply for the desired job

SHORTLISTING

A recruiter/technical panel will screen your application and if your credentials match with our requirement, we will contact you for further details

TECHNICAL INTERVIEW

The technical interview is a golden opportunity for you to exhibit your technical skills. The questions would range across disciplines and may include puzzle, problems and other out-of-the-box questions.

HR INTERVIEW

Here is our chance to get to know each other better. We try to understand your career goals, skills, strengths, passion etc. You can quiz the recruiter anything you would like to know about the organization

Offer roll-out

Finally, if you are successful, an offer is rolled out along with compensation structure and other rules related to employment at Youngmings

Join Us Now

HR)

Sometimes "Later" Becomes "Never".

  • Customer Support Executive

    1 week ago

    Tirupati, Andhra Pradesh, India QO-BOX Private Limited Full time ₹ 72,000 - ₹ 96,000 per year

    Roles & ResponsibilitiesStep 1: Enquiry Leads ReceivedSource: Missed Call, WhatsApp updatedSource: Branding & Promotions updatedAll enquiries into AppLead Handling by ExecutiveExecutive will call the enquiry leadsEach lead will be marked as one of the following:InvalidCallback RequiredScheduled AppointmentAll leads will be pushed to the Leads poolCallback...

  • Customer Support Executive

    9 hours ago

    Tirupati, Andhra Pradesh, India QO-BOX Private Limited Full time ₹ 96,000 - ₹ 1,20,000 per year

    Job Description – Customer Support Executive (CSE)Department:Customer Experience / Tele-Consultation OperationsLocation:[Insert Location / Remote]Reports To:Customer Support Lead / Operations ManagerJob SummaryThe Customer Support Executive at AAU Tele-consultation plays a crucial role in ensuring patients receive timely, accurate, and compassionate...

  • CSE (Customer Support Executive)

    4 days ago

    Tirupati, Andhra Pradesh, India Young Minds Technology Solutions Pvt Ltd Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    JOB DESCRIPTION Key Responsibilities:  Handle inbound and outbound customer queries regarding our software products via phone, email, and chat.  Provide technical assistance, troubleshooting, and solutions to client issues in a timely manner.  Work closely with the technical team to escalate and resolve complex issues.  Document customer...

  • Support Coordinator

    1 week ago

    Tirupati, Andhra Pradesh, India Young Minds Technology Solutions Pvt Ltd Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    JOB DESCRIPTION:We are looking for a passionate and experienced/Fresher to join us as a Customer Support Executive.Key Responsibilities: Provide prompt and professional customer support to students and Ph.D. scholars via phone, email, and chat. Assist students in understanding project requirements, research methodologies, and available resources....

  • Customer Service Executive

    5 hours ago

    Tirupati, Andhra Pradesh, India Muthoot Fincorp Ltd. Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Key Job ResponsibilitiesTo ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches.Promote and maintain positive relations with all contacts, customers, and potential customersAchieve desired level of productivity to meet contribute towards branch profitability targets.Promotes the...

  • Global Sales and Support Co-ordinater

    4 hours ago

    Tirupati, Andhra Pradesh, India Young Minds Technology Solutions Pvt Ltd Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Work Type: Work From OfficeRoles & Responsibilities:Job Title: Global Sales and Support CoordinatorJob Summary:We are looking for a proactive and detail-oriented Global Sales and Support Coordinator to manage international sales operations and provide exceptional support to clients and internal teams. This role bridges sales execution and customer service,...

  • Support Coordinator

    11 hours ago

    Tirupati, Andhra Pradesh, India Young Minds Technology Solutions Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Work Type: Full Time - Work From OfficeRoles & Responsibilities:Make outbound calls to clients using provided leads to schedule training sessions for the Petrosoft software.Coordinate with trainers and clients to book and confirm training time slots.Schedule a minimum of 45 training sessions per day.Track and follow up to ensure trainers complete at least 50...

  • Sales & Marketing Executive

    2 weeks ago

    Tirupati, Andhra Pradesh, India B2C Club Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    About the Role:We are looking for a proactive and organized Marketing Executive to support brand awareness, customer communication, and overall marketing activities for our SaaS platform serving retail outlets and service providers. This role focuses on planning and executing offline and communication-driven marketing strategies.Key Responsibilities:Develop...

  • Desktop Support Engineer

    10 hours ago

    Tirupati, Andhra Pradesh, India Young Minds Technology Solutions Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Work Type: Full Time - Work From OfficeRoles & Responsibilities:Key Responsibilities:Provide first-line technical support for desktops, laptops, printers, and other peripherals.Install, configure, and maintain operating systems (Windows, macOS, Linux) and applications.Troubleshoot hardware, software, and network-related issues, ensuring minimal...

  • Retail Sales Executive

    1 week ago

    Tirupati, Andhra Pradesh, India Inside Unicorn Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    job role: Retail Sales Executive/Customer relationship ExecutiveJob Description:•Delivering excellent service to ensure high levels of customer satisfaction.•Responding to customer complaints and concerns in a professional manner.•To help the Customer enthusiastically in the process of locating the merchandise and suitably recommending as per his needs...