Support Coordinator

13 hours ago

Tirupati, Andhra Pradesh, India Young Minds Technology Solutions Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Work Type: Full Time - Work From Office

Roles & Responsibilities:

  • Make outbound calls to clients using provided leads to schedule training sessions for the Petrosoft software.
  • Coordinate with trainers and clients to book and confirm training time slots.
  • Schedule a minimum of 45 training sessions per day.
  • Track and follow up to ensure trainers complete at least 50 trainings per month.
  • Maintain accurate records of scheduled and completed trainings.
  • Communicate effectively in multiple South Indian languages to cater to regional clients.
  • Handle rescheduling, cancellations, and last-minute changes promptly and professionally.
  • Report daily and monthly progress to the team lead/manager.
  • Assist in resolving minor queries related to training coordination.

Requirements:

  • Proven experience in support coordination, customer service, or telecalling.
  • Fluency in at least two South Indian languages (Kannada, Tamil, Telugu, Malayalam); proficiency in English and Hindi is a plus.
  • Good communication skills.
  • Strong organizational and time management abilities.
  • Ability to handle high call volumes and multitask efficiently.
  • Positive attitude, team player, and customer-centric approach.

Apply now on or

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Disclaimer :

During the course of your candidature and/or on successful conversion to employment, the Company may retain a third party to conduct a background check on you covering, among other things, your education, previous employment(s), achievements listed on your resume/CV, criminal history, etc. By applying to any job you hereby agree to execute such forms as may be required by the Company and/or the third party to facilitate such background checks. You also acknowledge and agree that your employment with YMTS,INDIA is subject to your receiving a clean background verification report. YMTS INDIA reserves the right to revoke your offer and/or terminate your employment on the basis of an adverse report.

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