 
						Support Coordinator
18 hours ago
Work Type: Full Time - Work From Office
Roles & Responsibilities:
- Make outbound calls to clients using provided leads to schedule training sessions for the Petrosoft software.
- Coordinate with trainers and clients to book and confirm training time slots.
- Schedule a minimum of 45 training sessions per day.
- Track and follow up to ensure trainers complete at least 50 trainings per month.
- Maintain accurate records of scheduled and completed trainings.
- Communicate effectively in multiple South Indian languages to cater to regional clients.
- Handle rescheduling, cancellations, and last-minute changes promptly and professionally.
- Report daily and monthly progress to the team lead/manager.
- Assist in resolving minor queries related to training coordination.
Requirements:
- Proven experience in support coordination, customer service, or telecalling.
- Fluency in at least two South Indian languages (Kannada, Tamil, Telugu, Malayalam); proficiency in English and Hindi is a plus.
- Good communication skills.
- Strong organizational and time management abilities.
- Ability to handle high call volumes and multitask efficiently.
- Positive attitude, team player, and customer-centric approach.
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Disclaimer :During the course of your candidature and/or on successful conversion to employment, the Company may retain a third party to conduct a background check on you covering, among other things, your education, previous employment(s), achievements listed on your resume/CV, criminal history, etc. By applying to any job you hereby agree to execute such forms as may be required by the Company and/or the third party to facilitate such background checks. You also acknowledge and agree that your employment with YMTS,INDIA is subject to your receiving a clean background verification report. YMTS INDIA reserves the right to revoke your offer and/or terminate your employment on the basis of an adverse report.
InterviewProcess
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HR INTERVIEWHere is our chance to get to know each other better. We try to understand your career goals, skills, strengths, passion etc. You can quiz the recruiter anything you would like to know about the organization
Offer roll-outFinally, if you are successful, an offer is rolled out along with compensation structure and other rules related to employment at Youngmings
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