Collection Executive

3 hours ago


Noida Sector Noida Uttar Pradesh, India IMTS Ed-tech Company Full time

**Job Title**: Collection Executive
**Location**: Noida Sector 16 (Onsite)
**Employment Type**: Full-time

**About the Role**:
We are seeking a dedicated **Collection Executive** to manage payment collections and recoveries from customers. The role requires strong communication, negotiation skills, and the ability to handle customers professionally while ensuring timely payments.

**Key Responsibilities**:

- Contact customers via phone calls to remind them of due or overdue payments.
- Negotiate and persuade customers to make timely payments.
- Maintain daily call logs and update payment status in the system.
- Handle customer queries related to payments and resolve issues effectively.
- Follow up consistently with default customers to ensure recovery.
- Meet daily/weekly/monthly collection targets set by the company.
- Coordinate with the accounts and operations team for smooth processes.

**Requirements**:

- Minimum 6 months-2 years of experience in collections/recovery/customer support (BPO/EdTech/Banking preferred).
- Strong communication and convincing skills.
- Basic knowledge of MS Excel/CRM tools.
- Ability to handle pressure and meet deadlines.
- 12th pass/Graduate (any stream).

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹28,000.00 per month

**Benefits**:

- Flexible schedule
- Leave encashment
- Life insurance
- Paid sick time

**Location**:

- Noida Sector 16, Noida, Uttar Pradesh (required)

Work Location: In person


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