Collection Executive

3 days ago


Noida Sector Noida Uttar Pradesh, India Henry Harvin Education Full time ₹ 2,40,000 - ₹ 2,88,000 per year

About the Role:

We are looking for a Collection Executive who will be responsible for recovering outstanding payments from customers while maintaining a positive relationship with clients. The role involves following up on overdue accounts, resolving billing disputes, maintaining payment records, and ensuring timely collections as per company policies.

Key Responsibilities:

  • Contact customers via phone, email, or visits to remind them of outstanding payments.
  • Negotiate and follow up to ensure timely recovery of dues.
  • Maintain accurate records of all collection activities and payment statuses in CRM or ERP systems.
  • Resolve customer queries related to invoices, payment terms, or account discrepancies.
  • Coordinate with the finance and sales teams to reconcile accounts and confirm receipt of payments.
  • Escalate chronic defaulters or disputes to management for further action.
  • Prepare daily, weekly, and monthly collection reports.
  • Maintain professionalism and ensure a customer-centric approach in all communications.
  • Adhere to company policies and compliance regulations during collection activities.

Job Types: Full-time, Fresher

Pay: ₹18, ₹24,000.00 per month

Benefits:

  • Commuter assistance
  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Life insurance
  • Paid sick time

Work Location: In person


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