Collection Executive

7 days ago


Noida Sector Noida Uttar Pradesh, India e47c8e6b-c3bf-4cf5-8200-eb348fafa886 Full time ₹ 25,00,000 - ₹ 35,00,000 per year

About the Role

The Collection Executive will be responsible for managing fee collections, following up with students/parents for pending payments, resolving payment-related queries, and ensuring timely recovery. The role requires strong communication skills, negotiation ability, and a customer-friendly approach.

Key Responsibilities

  • Follow up with students/parents for pending or overdue fee payments via calls, messages, and emails.
  • Maintain proper records of payment status, follow-up details, and commitments.
  • Coordinate with the finance team to ensure accurate updating of payment entries and reconciliations.
  • Share payment links, invoices, and reminders to students/parents as required.
  • Handle and resolve queries related to payment schedules, discounts, or technical issues in payment.
  • Escalate critical cases of non-payment to the senior team as per the company's process.
  • Achieve monthly collection targets and ensure minimal overdue accounts.
  • Provide daily/weekly collection reports to management.
  • Maintain professionalism and ensure a positive customer experience during interactions.

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Flexible schedule
  • Leave encashment
  • Paid sick time

Ability to commute/relocate:

  • Noida Sector 16, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Work Location: In person



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