Customer Relationship Executive

2 days ago


Chennai, India Elite Elevators Pvt. Ltd. Full time

**Job description**

Designation: CRM ( Kannada)

Company Name: Nibav Lifts

Location: Palavakkam, Chennai

Language Preffered : Kannada

Experience : 1- 5 Years

**Preferable**:
**Immediate joiner**

*Willing to relocate

**Roles and Responsibilities**:

- Building and maintaining relationships with the customer.
- Escalating handling.
- Data Management.
- Regular Follow up with customers.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
- Follow-up with clients for annual maintenance contract & Upselling of AMCs
- Weekly/monthly/quarterly report generation based on the KPI’s
- Keeping customers updated on the latest stage of progress of their order
- Getting Referrals, Reviews, Video/Audio testimonials

**Requirements**:

- Min 1-4years of experience
- Excellent communication skills in English
- Internship experience in relevant domain is added advantage
- Good relationship management and networking skills
- Pleasing personality with the ability to understand client needs and also execute the

same
- Who enjoys working in a highly charged environment
- Well versed in MS Office
- Excel/Word/PowerPoint
- Excellent interpersonal and communication skills
- A team player with leadership skills
- Maintain a positive attitude focused on customer satisfaction

**Perks and Benefits**:

- Excellent salary package.
- Training and full support
- by giving you the knowledge and confidence needed for

greatness.
- Amazing growth prospects and upward mobility to build an empire within our fine

progressive organization.

**Salary**: Up to ₹35,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Do you speak hindi?

Work Location: One location

**Speak with the employer**
+91 8925835314



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