Customer Relationship Executive

1 day ago

Chennai, India Bifold Dynamix Full time

**Job Summary**:
Are you prepared to embark on a thrilling career journey? Seize the opportunity to become a Customer Relationship Executive with our client's team in Chennai, Tamil Nadu. In this position, you will play a pivotal role in establishing and nurturing strong virtual connections with our clients and customers. Serving as their primary point of contact, you will promptly address inquiries, resolve issues, and advocate for our products or services. Your unwavering dedication is crucial to ensuring client satisfaction, retention, and the overall expansion of our business.

**Location**: Perungudi or Tharamani, Chennai

**Key Responsibilities**:

- Foster and sustain robust virtual relationships with clients.
- Act as the primary point of contact, promptly addressing client needs.
- Provide exceptional service by efficiently resolving issues.
- Ensure client satisfaction and educate them about our offerings.
- Develop strategies to retain clients and proactively address their concerns.
- Maintain accurate client records in our CRM system.

**Eligibility Criteria**:

- 12th pass or Diploma or Bachelor's degree in any field
- Exceptional English communication skills and proficiency in one of the following languages: Kannada, Malayalam, Telugu and Tamil
- Age limit up to 32 years
- Preferred minimum of 1 year of call center experience

**Other Job Benefits**:

- 5 working days with 2 rotational week-offs
- Fixed day shift from 9 am to 6:30 pm

Join our client's team as a Customer Relationship Executive and enjoy competitive compensation and benefits while contributing to building enduring client relationships.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹216,000.00 - ₹375,000.00 per year

**Benefits**:

- Life insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Call center: 1 year (preferred)

**Language**:

- English (preferred)
- Tamil (preferred)
- Telugu (preferred)
- Kannada (preferred)
- Malayalam (preferred)

**Speak with the employer**
+91 8247248042

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