Customer Relationship Executive

5 hours ago


Chennai, Tamil Nadu, India Nibav Home Lifts Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Title:
Customer Relationship Executive

Location:
Palavakkam, ECR, Chennai

Company:
NIBAV Home Lifts Pvt. Ltd.

Department:
CRM

Work Mode:
Work from Office –
6 days a week
(Palavakkam, ECR).

About Us:

At
NIBAV
, we're redefining luxury living with our premium home elevators — compact, elegant, and innovative. With operations in 8 countries and 2,000+ employees, our vision is to make
"Luxury in Every Home"
a reality.

Role Overview:

We're looking for a
Customer Relationship Executive
to manage post-sales engagement, customer satisfaction, and coordination across teams — ensuring every customer enjoys a seamless experience.

Key Responsibilities:

  • Act as the single point of contact for post-sales customer interactions.
  • Handle customer follow-ups, issue resolution, and feedback collection.
  • Coordinate with internal teams for smooth delivery and service updates.
  • Drive Google reviews, referrals, and post-sale payment collections.
  • Maintain accurate CRM reports and daily activity logs.

Requirements:

  • Experience:
    1–2 years in Customer Relationship / Client Servicing.
  • Language:
    Fluency in
    English (mandatory)
    and
    Tamil or Hindi (must)
    .
  • Strong communication, problem-solving, and coordination skills.

Apply Now:
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