Customer Relationship Executive
1 day ago
Job Title:
Customer Relationship Executive
Location:
Palavakkam, ECR, Chennai
Company:
NIBAV Home Lifts Pvt. Ltd.
Department:
CRM
Work Mode:
Work from Office –
6 days a week
(Palavakkam, ECR).
About Us:
At
NIBAV
, we're redefining luxury living with our premium home elevators — compact, elegant, and innovative. With operations in 8 countries and 2,000+ employees, our vision is to make
"Luxury in Every Home"
a reality.
Role Overview:
We're looking for a
Customer Relationship Executive
to manage post-sales engagement, customer satisfaction, and coordination across teams — ensuring every customer enjoys a seamless experience.
Key Responsibilities:
- Act as the single point of contact for post-sales customer interactions.
- Handle customer follow-ups, issue resolution, and feedback collection.
- Coordinate with internal teams for smooth delivery and service updates.
- Drive Google reviews, referrals, and post-sale payment collections.
- Maintain accurate CRM reports and daily activity logs.
Requirements:
- Experience:
1–2 years in Customer Relationship / Client Servicing. - Language:
Fluency in
English (mandatory)
and
Tamil or Hindi (must)
. - Strong communication, problem-solving, and coordination skills.
Apply Now:
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