Customer Relationship Executive

23 hours ago

Chennai, Tamil Nadu, India BigCorp Full time ₹ 2,00,000 - ₹ 6,00,000 per year

About Us

Visual Nest Pictures & Weddings is a creative photography and cinematography brand specializing in Fashion Portfolios, Food & Product Photography, Corporate Events, Weddings (Pre, Post, Candid & Traditional), and Architecture Photography. We bring stories to life with a blend of creativity, elegance, and professionalism.

Role Overview

We are seeking enthusiastic and driven Customer Relationship Executive (CRE) who will play a key role in reaching out to potential clients, nurturing leads, and representing our brand through effective communication. As a CRE, you will be the first point of contact for clients, helping them understand our services and building long-term relationships.

Key Responsibilities

● Make outbound calls to potential clients and introduce them to Visual Nest Pictures & Weddings services.

● Explain our offerings in Weddings, Fashion, Food/Product, and Corporate shoots in a professional and engaging manner.

● Maintain a database of leads and update client interactions in an organized manner.

● Follow up with interested clients and assist in scheduling meetings or consultations.

● Support the business development team in lead conversion and client relationship management.

● Provide feedback from client interactions to improve services and communication strategies.

Requirements

● Excellent communication skills in English and Tamil (Hindi knowledge is a plus).

● Confident, persuasive, and customer-oriented personality.

● Ability to handle client queries with professionalism and patience.

● Interest in photography, cinematography, and the creative industry is a plus.

● Basic knowledge of MS Office/Google Workspace for maintaining client records.

● Students/freshers looking to gain real-world client-facing experience are encouraged to apply.

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